Otis eService User Reviews

Otis eService
Otis eService
Otis Elevator Company

Top reviews

Rarely works

App rarely allows service calls to be placed. You select the elevator/building etc. then type the issues in, hit submit and then it tells you sorry please call Otis call center. Useless.

Not ready for prime time

Try registering online - will not recognize the email address used . . . not ready for launch until they iron out the bugs

Great for "On the Go" Managers

My busiest Clients are those that benefit the most from this user-friendly app. If you want constant access to your building's elevator status - and the ability to place service calls and check status on the go, this is a must have. Very user friendly and quick to get into!

App Crashes

When trying to enter a service call - you enter the contract , then building, but when you click on the unit selection the app crashes

Great app

Great help seeing calls turned in. The app does run slow. Takes a long time to load. Love the notification feature but again takes a long time to load to where I give up and not review log.

Cmoore

Very handy App, Thank You. Just allowed me to report equipment outage. This app will allow for more effective use of eService.

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