myMcCoy Mobile Banking User Reviews

myMcCoy Mobile Banking
myMcCoy Mobile Banking
MCCOY FEDERAL CREDIT UNION (INC)

Top reviews

Love this bank

I started having trouble with the bank I was with for 30 years so I went with you about two years ago. Best move I ever did. You are the best. Always answered every question I had. Thank you so much for your service
Jean

McCoy FCU Mobile Banking

I’ve been with Gulf States Federal Credit Union of Maitland for the past 32 years. They merged with McCoy FCU on July 1st in 2022. I have enjoyed the excellent mobile banking ever since, What an upgrade!! I can check all of my balances, balances on my credit cards, transfer funds to and from savings, monitor my balances and spending on my credit cards, make payments with the push of a button, it’s never been easier! My credit has improved over 200 points in the past few years and with the ease of monitoring it I know it will continue going higher. McCoy FCU is by far, The Best Credit Union I’ve ever dealt with! I’m a very satisfied customer and fan! Keep up the excellent work! Thank You!

Sincerely,
- Jay
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Poor execution

Your mobile deposit doesn’t alert the customer that the checks are rejected.
It also doesn’t explain why it was rejected so that the customer can address the Situation.

It also doesn’t allow the customer to log on and mobile deposit checks into both a business account and personal account on the same day. You are restricted to one account at a time unless you completely remove the app and reinstall it.
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Not user friendly

The layout of the app could be improved. Many options on the app are hidden and not well displayed making it difficult for first time users to navigate. Also there is a pending status for transfers that shows for more than 10 business days on the account which feels very miss leading. I feel like if the amount is in the account then it should just reflect that balance or if it’s pending it should reflect pending.
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Rating your app

It’s perfect, thanks! Everything about McCoy credit union is excellent! Great service when you go to the office/bank. To McCoy watching for scammers! Thank you

Convenient and Easy!

Everything you need from making quick transfers to mobile deposits. Easy to navigate.

Doesn't like mobile deposit

Mobile deposit rarely works. Right now it breaks if i take a picture of my check. But very helpfully it works if a take a picture of a blank wall.. sometimes..

No idea if mobile deposit was fixed since I stopped using it, but zelle works half the time and the menu options are oddly grouped

Member

I have been a member of McCoy for the last 24 years . Things have change over the years but the services are great!!! No big bank for me I’m comfortable with MyMcCoy!!!

Thank you!

Great product!

Worthless

App doesn’t work most of the time. When it’s operational it’s slow at best. Probably the worst banking app I’ve ever used.

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