Straight Talk International User Reviews

Tracfone Wireless Inc.

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International long distance that doesn’t work

After years of simply dialing a number to call Canada, my long distance stopped working.
Mice invested several hours trying to resolve this issue with this company and it is defective.

The app simply hangs up on the number I call and without the app it says “we seem to be experiencing technical difficulties”

Far too much time wasted with this junk service.

Switching to Verizon, better coverage and cheaper!

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therealbiopsychosocial

3 years ago

Service on the phone

Straight Talk it is a nice thing to help the only thing I do not like about it is here at my house the only way I get service is a come outside and do it off my Wi-Fi because Verizon service does not connect at my home addressg ?

Souldoff

3 years ago

Doesn’t work

Just bought a $10 card and downloaded the international app to call Canada. My account on the straight talk app shows I can make international calls but the international app says I have a $0 balance and when I try to add my Canadian contact the app closes. When I try to call the number by calling the straight talk number that doesn’t work either.

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Nft249

3 years ago

Horrible from the start

I downloaded app and it asked me to enter my phone number. I did and it gave me an error message 3 different times saying this number is not a straighttalk phone number.
IT IS. I have had it for 9 years.

jonc68

4 years ago

Does not work

It makes me put number in but it says that my number is not a straight talk number ... had this number with straight talk for years

RamiiCarr

4 years ago

Disconnect

I had buy $65 nation & internation & $10 dollars calling card. I had call call in Manila had disconnect. Just fix the app. I had call other countries, same number everytime. Idk already I just waste $ 10 dollars is globe calling card.

967speed

4 years ago

Somebody help me !

I have had so much trouble with this app. I can't seem to add contacts and favourites. It doesn't show the correct balance. I purchased 5 global calling cards with my Straight Talk rewards and nothing shows. I've tried support chats and phone calls to support and still nothing. Also the last global calling card I had didn't seem to give me anywhere like the minutes it suggests I should get for calling the UK. The chart says 5c per minute, which should be 200 minutes but I was cut off in my second phone call and the two calls did not add up to anywhere near 200 minutes. This used to be so easy...I need to call my mother often in the UK, she is 91 and frail. It's so sad and frustrating.

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sad expatriate

4 years ago

Response from developer

Hi sad expatriate. We are sorry for the trouble that you have encountered. This is not the experience we want you to have. Allow us to further assist you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. ^April

After months still cannot make my calls

I tried to make a call , I followed everything At the end I pushed the little phone to complete the call, appears another number in my screen asking to call it or cancel the ongoing call. I talked to customer service, and after an hour and half, he find out he was unable to fix the problem meanwhile my money still in the app and I cannot transfer to a international calling card balance

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sirena1208

4 years ago

Response from developer

Hi sirena1208 . e definitely understand how it can be frustrating to sign up for a service, and have it not work the way you think it should be. So hopefully we can get this sorted out for you. We value your business, and would like to address your concerns as quickly as possible. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. ^April

I need help

So I downloaded this app a while ago and was using it just fine, but yesterday it started asking me to register, and add my phone number so I did and it says I’m not a customer even though I am!! I called customer support and they were no help. I still can’t use it and the phone number just says that I can’t complete my call at this time.

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long time very mad customer 😡

4 years ago

Response from developer

Hi long time very mad customer. We are sorry for the trouble that you have encountered. Allow us to make this right for you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. ^April

Apps doesn’t work

The apps doesn’t work anymore. I called customer service but they are useless. When I open the apps it asks me to register my number, and when I put my number in, it says that the number I put in is not a straighttalk number... What is going on? I have been a customer of straighttalk using the same number for 12 years!

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d_logger!

4 years ago

Response from developer

Hi d_logger. We are sorry to hear that you are having issues in making an international call. Allow us to help you. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We are looking forward in assisting you. ^Ramel