CIG Mobile User Reviews

CIG Mobile
CIG Mobile
California Capital Insurance Company

Top reviews

Leave a Review CIG Mobile
  • The absolute worst

    If I could give this app zero stars I would. Do you even know what a quality check is? Who released this garbage? I hope CIG didn’t waste my money paying for this
  • Broken app

    Cannot log in. App doesn’t work.
  • Fix the app!

    The app has been down for a month!
  • App not working

    Have had trouble logging in on app multiple times in the past three days. Just sits there and spins then if I’m lucky it might go through on my second or third attempt. Also after I pay my bill it gives me a confirmation number and shows it’s zero balance due but actually it doesn’t even process through my bank. This has happened on two bills in the past 30 days - ever since the new update it’s not working.
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  • App not working

    I have been trying to login all morning and it’s not working. I am able to login off my computer but not the app. I would hate to be in an emergency situation trying to get help from this site.
  • Horrible app experience

    In order to file a claim you need to use the app but I constantly receive error messages while trying to submit my claim. Customer service doesn’t respond to emails and the website is unhelpful. Please invest in better ux designers and developers because this is a horrible app experience. I will consider changing insurance companies due to the horrible customer service at CIG
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  • App is crap

    Doesn't work no matter what you do
  • App doesn’t work, only online login works

    App login doesn’t even work, only desktop online works.
  • Can’t log in

    Tried over and over to log in using the same credentials as on the website and keep getting a login error. Stupidest idea for an app if you can’t actually log in.
  • App doesn’t work

    I can sign onto the website just fine but, I get an error with the app. You can’t expect people to use your product when it doesn’t work. Guess I’ll find a company who spends something on their online user experience.

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