Account Management
When you log in to your app, and request to chat with someone to help modify your account (change profile pic to default)……they will ask you a ton of questions before they even help you. Birthdate, email, home address, etc. Isn’t the number I’m calling from enough, and that my account is open to tell you my address, phone, etc. I felt a violation of privacy. Mandeep K and others weren’t helpful.
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Can’t log in
The app kicked me out. When I tried to log in all I get is a blue screen with a swirling icon. Otherwise when I was logged in it as great idea
Painful
Pretty miserable experience. Not really an app because mostly it punts you to a web version not at all optimized for mobile. If the website was stellar, this might not be bad but the website itself is a disaster.
I support USTA but please get your house in order for web and mobile.
I support USTA but please get your house in order for web and mobile.
Login
The app would be 100000x better if we didn’t have to login with a username and password EVERYTIME. Store login credentials please!
Poor quality app
I cannot even get signed in. I tried my phone # in every format I can think of and it won’t accept my user name! DELETE this app- try again
Please fix authentication issues
Keep asking user and password every time a tournament link is clicked. Previously had option to use saved passwords , now cannot even used saved user pwd
Severely limited!
This app doesn’t provide any info when you join a team. All it does is kick you to Tennis link which is a separate site. Why on earth isn’t everything in 1 app. The UX is trash but it distracts from the lack of features.
Negatives
Need to re-enter login information every time you do something.
The tournament search filter needs to expand the search distance to 200 or even 300 miles. The jump from 100 to unlimited is way too confining!
The tournament search filter needs to expand the search distance to 200 or even 300 miles. The jump from 100 to unlimited is way too confining!
Good try… keep trying.
Kudos to USTA for finally modernizing at least part of their website. It’s still the most convoluted site to navigate on the planet. Glad there’s finally an app! But it’s so glitchy. And why do I log in and am logged in, then click on a tournament in my schedule and have to log in AGAIN, to then have an error occur. So many times. Sigh… good try, USTA.
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Trash
Website is trash
