Gallagher Water User Reviews

Gallagher Water
Gallagher Water
Ivent Solutions Limited

Top reviews

Mostly does what’s required

Overall the app is okay. The tank level is able to be seen, basic diagnostic information for the tanks is visible. The pump can be controlled remotely and pump start/stop triggers set.

Cons: The sample frequency for the tank level is 1 day. This makes the level trend inaccurate if your water consumption is 5%+ per day or if your pump runs each day. It should be hourly at the most. This would help identify abnormal usage or leaks.
There is no time of day condition for turning the pump on. E.g If it is between 10am and 2pm AND the tank level is below 50% THEN turn pump ON. This would reduce grid power consumption if you have a grid-connected solar system.
The pump schedule only works if there is no destination. It won’t work when a tank is the destination with level limits set.
If these 3 items were improved, I’d rate the app 5 stars. The app would be even better if there were pump run time metrics. E.g hours each day/month/year the pump was running.
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Mostly does what’s required

Overall the app is okay. The tank level is able to be seen, basic diagnostic information for the tanks is visible. The pump can be controlled remotely and pump triggers set. Originally the push notification for the paid version weren’t working. A few month later they started working.

Cons:
The sample frequency for the tank level is 1 day. This makes the level trend inaccurate if your water consumption is 5%+ per day or if your pump runs each day. It should be hourly at the most. This would help identify abnormal usage or leaks.

There is no time of day condition for turning the pump on. E.g If it is between 10am and 2pm AND the tank level is below 50% THEN turn pump ON. This would reduce grid power consumption if you have a grid-connected solar system on your shed.

If these 2 items were improved, I’d rate the app 5 stars.

The app would be even better if there were pump run time metrics. E.g hours each day/month/year the pump was running.
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Don’t download this without reading the following..

So I knew, before I downloaded this app, that I could only monitor one tank unless I paid a subscription. What I didn’t know was that I couldn’t choose which tank it was, the app automatically picked the tank which was currently on the screen of the desktop unit. It appears there is no way to change, so now the app is monitoring a backup tank that doesn’t need monitoring on a daily basis.

By the way, the app setup process is poor, it makes you switch off the Wifi on the phone, then claims it has failed to connect when in fact it seems to connect OK. After installation, the app triggers an update on the desktop unit, which screws up the tank unit battery and signal strength readings, they’ve gone from 60% signal and 100% battery to 17% signal and about 15% battery.

There is an option to delete a desktop unit from the app, and after deleting it I was able to connect to it again with the correct tank selected. However doing so triggered another update of the desktop unit and as of 30 minutes later the battery and signal readings are still messed up on two of my three tanks.
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