I recently downloaded the LINQ Connect app at the recommendation of my child's school to avoid sending him in with lunch money. Online funding of kids lunch accounts sounds like a solid idea, I was hopeful. Signup was easy enough and I was able to get money into the account quickly. However, there is *always* a convenience fee. $2.85 in my case, even the first time when it clearly states "convenience fee $0.00". I put in $20 and had this $2.85 convenience fee. 15% seems exorbitant for the "convenience". You can't get reimbursed for this hidden fee, even when LINQ has admitted it was a glitch in their software that inaccurately showed a $0.00 convenience fee. Also, there is a maximum amount you can put in at a time, forcing you to pay the convenience fee more often. Their system clearly benefits those that can afford to max out the payment each time, making the per meal cost more expensive for people with less money. Again, funding kids lunch money online is a solid idea, but LINQ's system is too expensive and exploits those that can't afford to max out the payment. I will be sending my child to school with a check to avoid supporting this company. Also, how does the app have this high of rating, look at the reviews. I originally put this review up in August and it was somehow taken down without providing me any notice. Wonder if that’s why it still has a 4 star rating?
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