Terrible app
You pay for the app and then You have to pay another subscription to use the app!?
Trash. I want my money back!!!Developer Response
Hi there, We're sorry to hear that you're experiencing an issue with your subscription. Could you please send an email to colourvaria@gmail.com to provide us with the email address you used to sign up. We'll investigate this promptly. If we find that the issue is on our end, we'll not only refund you but also offer you a complimentary one-year subscription as a gesture of goodwill. This is the first time we've encountered this issue, and we want to make it right for you. Thank you for your understanding and patience. We hope to resolve this for you quickly. Best regards, The Colour Varia TeamIf you’re trying to find your color season, just don’t.
Dumbest app everDeveloper Response
Hi there, hope all is well. In the app, the App Store description and in our marketing we make it clear that Colour Varia does not subscribe to the seasonal colour system and does not carry out seasonal colour analysis. We use a scientific approach to colour analysis that is linked to our eyes biology and our emotional response to colours. The colours are created directly from your skin and eye colours so they are your unique colours, we also give you more flexibility to use colours your love and to wear items you love by scanning it with the app or favouring a colour from within the app. Again, as we did make it clear this is not for seasonal colour analysis we would appreciate if you could consider removing your review. Hope all is well and here for any further questions at any time, contact us at colourvaria@gmail.com. Best, Colour Varia TeamI like it...
I paid for the subscription and it's not showing me my hex codes.Developer Response
Hi there, Hope you are well today. Thank you for your positive review, and bringing to our attention a potential patch needed. Just to check, if you go to the nav bar of your palette and scroll the nav bar to the right you should see a button called "Hex", if you tap this button it should reveal the hex codes for each colour. Please let us know if in your case the hex code button is locked even after purchasing premium and we will make sure to fix this right away. We hope you have been enjoying Colour Varia and thank you for your patience. Colour Varia Team