Leave a Review BPI
Not OFW Friendly | HASSLE in all caps
A year has passed and I still can’t access my bank account because of the stupid authentication whatever. As an OFW, i don’t have an active phone number. Why not have email as the authentication method and not phone number? Do better BPI! You shouldn’t have had an update. This is a downgrade from the already working previous app.Show lessBpiste
Poor App using Abroad
Nag register using the number abroad. ayaw mag register. napakahirap. Tatawag kapa ng hotline tapos pahihintayin. tapos ang isasagot follow the SMS instruction pero ayaw pa rin magregister.Bwesit Customer
Crashes instantly!
The app just crashes the moment I try to open it!
Perfect timing when I really needed it.
Most times it’s alright but this crash issue has happened several times before. It’s not really reliable especially if your overseas and needing access to your account.
I can’t even use the website because it needs the app for the authenticator.Show lessmickeymicks
Worse updated ever .
I cant open my account here in 🇨🇦.Im using my call Phone number in the Philippines
.Fuvkapp
Credit Card Scheduled Payments
Hello BPI, Metrobank has an app feature that allows for scheduled billing/biller payments using registered credit cards.
May I ask why you don’t have this feature yet? There is no settings to tweak the frequency of payments (weekly, monthly, duration, etc.) Metrobank alerts three days, two days and a day before the actual payment is charged. Can’t you offer the same?
Some billers have fixed amounts, that don’t necessarily need us to repetitively go to the app and input the payment via credit card on a monthly basis. Please fine tune your basic app offerings first.
Your app features are so behind other Philippine banks (UBP, MBTC), Southeast Asian banks (CIMB) and American/British banks (Citibank, HSBC). Please try to keep up. Stop over promising, just focus on perfecting the basics first.Show lessTheTravelChronicles
Developer Response
Hi. We apologize for the inconvenience this may have caused you. May we know the specific error you are encountering so that we can identify the issue? If you have further concerns, please visit https://www.bpi.com.ph/contactus. Thank you.Poir rating
Napakapangit ng BPI na ito sobrang poor ang app na ito. Hindi deserve ng 1 star. Zero ang rate, poor, and worst app na banko especially sa mga ofw. Pakiimprove ninyo BPI.Disappointed OFW
walang kuwenta
puwede ba zero stars? napaka hassle. di gumagana yung text authentication. di maaccess yung account. may pa bago bago pa kase ng app na nalalaman.lungkot
H
Yung phone ko register naman with mobile key, ngayon hindi na gumagana. Hindi na ako makapagtrasfer. Tapos e register hindi din masend ang text message failed always.@…!✌️
Mobile notifications doesn’t work
I’ve just moved the app to a new phone and couldn’t register as the notification doesn’t come through on my old device. Even registering using SMS method doesn’t work. I am currently outside the country and each SMS costs more than it should just for registering the new phone. Old mobile app worked well without problems.Show lessANickNameForWhat
Can’t access BPI mobile
Always say under maintenance!! Tried to accessed through this Safari but couldn’t perform any transaction because it stated need the mobile key! Please advise!chemcel
