Banking Tasks
Functionality, UI, Features and Simplicity are all there but are great but please don’t stop improving .
Unionbank is not for Citibank cardholders
The company seems to just purchase Citi just to get its large marketshare, they do not care on the clients’ service needs. I have been sending them emails and even call their hotline, which does not have an option to talk to a customer service representative, coz the app does not have anything that relates to my concern. I want my citi credit card cancelled months before the renewal. And now, they get to bill me an annual fee for a service I needed but did not get! Crappy service, crappy app! Citibank had been nothing but caring to its holders, I never had a problem with them, to think that I have been using mine abroad! Try asking to their branch banks and the people there have no idea on how to deal with your concern. Poor bankers, they got thrown with issues they have not been trained on. Thats how UB cares!
Show less
UI
Flowless, Clear, Simple