Hoppy Mobility User Reviews

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Leave a Review Hoppy Mobility
  • No

    Hoppy I want you to know that the scooter told me that it will only take out £1 out of my bank account but it’s trying to take £5 I want you to know that you will never see that £5 since it only said £1 so I will only allow £1 to leave my bank account stop trying to take money from mine or my brothers bank account you will never see the £7 you want from my brother or that £5 give up
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  • Absolute Sham - Do Not Use :-(

    Used in Rhodes. App function success rate is less than 50% meaning two 4 minute rides have cost over 11 minutes each. I had two users next to me, one who could open the app, one that couldn’t. Same phone, same network. Clearly just a method of dishonestly stealing money.
  • Terrible experience

    I want to start by saying that the scooters themselves were terrible the brakes didn’t work until it would lock up the wheel and make you skid. What didn’t help this was the steering was too loose and wobbly.

    There also wasn’t enough parking spaces and even when in one it’s says you aren’t in there and continues to take money off of you even though you aren’t riding the scooter. The gps system inside is extremely poor as to register that I was in the parking zone I had to go into a shop.

    The app itself is buggy and at times hard to navigate with some things not being clear. Because of all of this I ended up getting charged nearly triple the amount that I initially paid for which was an hour pass.

    So overall if you can stay away from this app and there scooters do so as they are scammers that take your money and don’t get back to you or help you with any of your problems along with the many other things wrong with it and the scooters themselves.
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  • Stopped working

    We got two scooters and one stop working say we needed to return it to a parking bay we tried two locations and told they were full one with only 5 scooters in it so then had to walk all the way back to where we got them.
    As we couldn’t of hire it cost me over £20 to push this thing for 40 mins
    Won’t ever use again.
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  • Mr Michael menez

    Absolutely, beautiful and convenient way to ride around Gibraltar. The prices are incredibly low and very thoughtful. Extremely happy with this business.
  • Broken Phone Holder

    Smashed the screen on my iPhone 13 due to a broken phone holder the corner must have been damaged as when I stopped it was missing retraced my steps 0.5 mile and luckily found it smashed so beware.
  • Fun rides

    Very fun to ride got up to 25km top speed would recommend this app to others
  • Terrible app constant technical issues

    If Apple Pay isn’t broken, which means I can’t hire a scooter, then the engine on the scooters is broken which means I have to push the heavy scooter along with my feet in heavy traffic.

    I have also had issues with parking up scooters, where the scooter and helmet is fully parked but the app doesn’t recognise it.

    Truly terrible app, scooters and company.
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  • Not very clear on charges

    No day rate offered. Worked out very expensive.
  • Scam app

    DO NOT USE! The scooters are terrible, most do not work. Also they take money without permission and do not contact you back if you have issues. Myself and partner learnt the hard way with this one - read the reviews and do not use this dodgy company. We used this service in Gibraltar. We have used other scooter providers before in Malaga and had no issues. This particular company are just scammers.
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