At first I didn’t have the app connection to the red light pad but after I used it a few times near my iPhone 11 , the app showed connection to the pad and app. And I connected it just fine. It works perfectly . I love it. You can adjust the time on the app. When I charge it, the connector to the pad is inside the pouch. And so when I unplug it from the main charger and then take out and reinsert the little square piece , and click the on button on the pad on the side (holding it down for a few seconds ) it works great. I’m probably making it more complicated but this is how I got mine to work. I love it! It was an accident gift from my mom in law and we ended up paying her for it and keeping it. Which was around $99 she said.
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Gln_Ln
ann acosta abramovix
Business Woman 2016