Leave a Review HMU
Shut this app down
Yo, this app is dangerous. People are sending inappropriate pictures of themselves and they’re minors. You claim to ban them but they just keep coming back. I’m on here arguing with people about why this app is dangerous and they claim it’s a “dating app” when you’re clearly promoting friendship.
They argue, “it’s called ‘Freak’ for a reason.” That’s not what you developers intended correct? Well there’s loads of child pornography on this app. And it spreads to other forms of social media. Please either do something about it or shut down and try again with an app with better utilization.
This is a HUGE problem.Show lessTrevor Wiggins
Developer Response
Hi Trevor Wiggins, We are one of only a few apps that utilise Apple's DeviceCheck framework to permanently ban users who violate our rules. You only need to read our other reviews for proof that these bans are impossible to bypass. Freak is strictly about making new friends. We moderate Freak with humans to ensure any users who use the app for any other reason are banned permanently. Every user on our app has been through a human verification upon signing up - we ensure every profile is real, the correct age and not a risk to our amazing users. Users who fail this verification are blocked from using Freak. We are one of only a few social apps that check every sign up with a human moderator, blocking the devices of people who are a risk immediately. Every valid report that we receive is acted upon by a human moderator. If you see something which doesn’t follow our rules - report it, we will take care of it. Thank you for your feedback. I’m sorry you didn’t have a good experience on Freak, we are constantly improving the app with user safety always at the top of our priorities. ThanksLogged out and banned? Confused
Been waiting more than 3 weeks to get unbanned told me they would check it out starting to lose patience after buying subscription and not even being able to use the app when I didn’t do anything would love this app if I could actually be unbanned when I didn’t didn’t do anything and use my subscriptionShow lesshrudhfhdurfufhfh
Developer Response
Hey there, Please submit an appeal in-app, we will carefully review the reasons why your device was banned. Thanks! Edit 1: The update with the ability to submit an appeal has only been out for 2 weeks. Thanks! Edit 2: Hello again, Please note that appeals can take up to 4 weeks. We will always put user safety first and cannot allow users that have been banned for serious rule breaches back into the app. This takes time to make sure we get this right. I appreciate you've been waiting a couple of weeks now but I promise your appeal will be reviewed. Thanks!Gender filter
If you would like more people to keep this app. I personally recommend making it so u can choose what gender you would like to see without getting premium. If could make that happen I will tell my friends about this about this app. I hope u can make this happen. Plus u will definitely get more downloads thanks❤️Show lessanniyed900
Developer Response
Hi anniyed900, That's all coming in the next update! Check back in the next few days! Thanks for your review ❤️5 stars
I like the app I really do but idk why but some of my chats disappear for a while then come back and this just started today idk why it’s really annoying tho idk if it’s because I was on the app for to long or what also can you make a search bar where you can search people names so we can make it easier to find people PLEASEShow lessB4RG
Developer Response
Hey B4RG, Thanks for the 5 star review! That sounds like a pretty bad bug, we'll definitely look into this for the next update. Thanks for letting us know. Your suggestion for a search bar is also a good idea. I've added it to the to do list and we'll look to see if this is possible for an upcoming update. Thanks for your suggestions and review! ❤️great but needs improvement
this app is a great way to meet more people, it the moderation needs some serious help. i can tell you guys have the best intentions at heart but the execution needs work. every single message i get (unless i specify im only looking for friends) is about nudes or trading or flirting in some way. i believe this app has a lot of potential, but the moderation just needs to up it up a notch.Show lessmelaniiee420
Developer Response
Hi melaniiee420, Thanks for your honest review ❤️ We're proud to be one of the few social apps that checks every sign up with a human moderator. With the amount of potential risky individuals we ban immediately upon sign up, we can't imagine ever not doing this. Having said that, putting user safety first means that we always have work to do. We're constantly improving the app, stay tuned for more on this in the coming updates! Thanks again!Logged out and banned? Confused
So this app is great I really like it and you get to talk to a lot of people I bought the subscription and I’m willing to do it more if I could just use the app I logged out and it ending up banning me idk why😭 but plz unban me I didn’t do anythingDeveloper Response
Hey there, Please submit an appeal in-app, we will carefully review the reasons why your device was banned. Thanks! Edit 1: The update with the ability to submit an appeal has only been out for 2 weeks. Thanks! Edit 2: Hello again, Please note that appeals can take up to 4 weeks. We will always put user safety first and cannot allow users that have been banned for serious rule breaches back into the app. This takes time to make sure we get this right. I appreciate you've been waiting a couple of weeks now but I promise your appeal will be reviewed. Thanks!Wont let me delete account
Keep pressing to delete it, keeps coming back up as meBallzzInYoJawzz
Developer Response
Hey BallzzInYoJawzz, Oh no! Please contact us in the form in Settings and we'll get back to you in-app or email us at hello@freakapp.xyz and we'll get right on it. Thanks!banned for no reason
i was having a great time talking to a couple people who actually liked me, i submitted verification of me and simply because i have a beard im being told i’m not the age i claim. i have a drivers permit to CONFIRM im the correct age and y’all won’t even give me a chance to prove it. it makes no sense when i’ve reached out multiple times. i’ve done nothing wrong, and i have proof to prove my age is correct so atleast give me a chance to prove that.Show lessjpc24.
Developer Response
Hey jpc24, I'm really sorry about this bad experience, this isn't the high standards we aim for. Can you please email us at hello@freakapp.xyz and we'll get right on it. Thanks!Full to brim with sellers
I got this app specifically because it lays claims to no sellers, yet of the 40 profiles I saw, 12 were lady’s, and 11 were selling content thru twitter, Insta and other social platforms
Poor quality contentiKarnt
NICE
I Like this app a lot and i can make so many friends in a short time but i don’t know why it’s making me wait hours to talk to my friends on it I think it should my fixedalmayyr
Developer Response
Hi almayyr, I'm so glad you're enjoying Freak! I'm not sure why it's taking you hours to talk to your friends though, that shouldn't be happening. Can you email hello@freakapp.xyz with more information? Thanks for the great review!
