Hakuba Demand Taxi User Reviews

Hakuba Demand Taxi
Hakuba Demand Taxi
SWAT Mobility Pte. Ltd.

Top reviews

Can’t receive sms to my USA number

Can’t receive sms to my USA number

海外の携帯電話番号が受け付けてもらえない

海外の携帯電話番号が受け付けてもらえない

phone number issue

I’ve previously tried to make an account with my US phone number. Now, I am having difficulty logging back in- the app constantly says my phone number has already been used.

When I tried logging in using my US phone number, the app assumed my number and was a Canadian number- I was unable to receive the SMS text for the code to verify despite trying multiple times.

Not sure how to contact Support or Customer Service.
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Can’t receive SMS message

Would really like to use the app but I can’t receive SMS messages from the app. I can receive SMS messages from other apps

Mobile number required

You need either a Japanese SIM with an active mobile number, or your local SIM with expensive roaming turned on. Otherwise you’re out of luck.

Great service!

Very convenient for getting around Hakuba at night. It can be used with non-Japanese phone numbers, just update the international dialling code when you sign up. App is very easy to use.

Great upgrade to the previous night shuttle

Keep in mind an active sim is required to set up an account with security verification and data access is needed to use the app. Great point to point on demand taxi service from set pick up locations throughout Hakuba, longest wait time 15mins. Other reviews stating Japanese sim required, +61 number was accepted for me.
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Can’t register as a tourist

I’d like to use this service but a Japanese mobile is required to register - which I don’t have unfortunately. ☹️

Great idea although doesn’t work.

Great idea of an app although does not accept my Australian phone number starting with +61

Won’t accept my mobile number.

Really excited to use this app but it won’t accept my Australian mobile number so I can’t register.

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