Leave a Review Sagicor Bank Limited
False Advertising
Why advertise “spend money abroad like a local” when you guys know we can’t even do international online purchases???, let alone using the Mastercard Debit outside of Barbados while traveling!
That is beyond me.Iamdjlex
Does not work
So many features of this app doesn’t work, only thing that works how it’s suppose to is the chat bot. As a digital bank the app should be the smoothest part of the banking experience it should be an extension not just something that was put out because the launch of the bank was coming.
An update is needed asapShow lessGiggz246
Developer Response
Hi, thank you for sharing your feedback. We have updated our app and would like to resolve the issues you are having. Please email us at support@sagicor.bank for further assistance.Lots of quirks
There is no way to log in to an already existing account. Or switch accounts at log in?Kashaya King
Developer Response
Hi! Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. The app does provide the functionality to log in to an already existing account. For further assistance, please send us a message at support@sagicor.bank or give us a call at (246) 228-7225. This will allow us to review the matter with you in greater detail and provide a solution. Thank you.App not working for me
Downloaded the app all excited to get started clicked to open the app doesn’t open instead l get a blank screen and then it goes back to home screen.Grace beliver
Developer Response
Hello Grace, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We'd like to make it better. Please send us a message at support@sagicor.bank (mailto:support@sagicor.bank) or if you prefer call us (246) 228-7225.Options in Setting Not working (iPhone 13 Pro)
I’m experiencing an issue where the only option that works in the settings menu is the ‘Cardless Transactions’ option. The other options (Profile Info, ABM & Lounge, Application Settings and Log Off) are all unresponsive when selected.
Also, it is difficult swiping right to get back to the physical master card. If a full swipe isn’t done (end to end on the phone screen) it stays on the virtual card.Show lessjaybee.246
Developer Response
Hello! Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. To better understand the issues you are experiencing, please send us a message at support@sagicor.bank . This will allow us to review the matter with you in greater detail and provide a solution. Thank you.Banking is easy with Sagicor Bank
I recently downloaded the app, opened my account all in under 7 minutes. I love it! WOW! I am thoroughly impressed, this is a game-changer for me. Colors are appealing, interface is very user-friendly. Thanks Sagicor Bank for saving me money on gas and my legs from standing in long lines. So glad my banking fits in my pocket!Show lessJoelle but call me Joe
Developer Response
Thank you Joe 😊️! We aim to make banking easy to get and simple to use. We're also happy to hear that you're saving gas and resting your legs from those long lines 😉️!So Easy!
Sign up was quick and easy. Also very easy to navigate this app!S. Beck
Developer Response
We're thrilled to hear that you've had such a great experience with our app. We're constantly working to improve our banking app and provide the best possible experience for our clients. Stay tuned, for the great things to come.What a digital bank should be
The app is user friendly, efficient and has a wide range of features that make banking a breeze. The interface is intuitive and well designed.oselmol1
Developer Response
Thank you so much for the great review! 😀️
