MyPerfectResume Builder User Reviews

MyPerfectResume Builder
MyPerfectResume Builder
Bold Limited Liability Company

Top reviews

Scam

I chose the one time review and got an extra payment of $25 dollars and then it was near impossible to cancel subscription.

Can't Cancel Subscription

It’s nearly impossible to cancel the subscription. The service is nice, but too difficult to stop paying for. Don't waste your money.

Response from developer

Hello, We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can further assist you. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!

Don’t get it

I used the “free trial” at a friends suggestion and immediately cancelled it a few days later. I was subsequently charged several times since April. Customer service replied three times that my account shows it was a free account and no charges accrued. I had to go through apple to receive a refund. Because of the 3 emails I received from customer service denying that I had been charged, this seems like a delay tactic to defraud you out of a fee. DO NOT RECOMMEND.
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Response from developer

Hello, We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can assist you with your refund request. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!

This is a scam don’t use

Spent so much time making a beautiful cv I was so happy with and of course when I’m finished and need to download the cv it says you must pay to have the privileges to download the cv you just made so okay I pay the $2.95 and says thanks for payment. It takes my money and then after you pay and click download cv it always says sorry error. What a scam, why can’t you just let us download the cv we spent an hour making on your app. It’s a real shame cause your templates were amazing. Arghhh hope you get taken down from the App Store
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Hard to cancel subscription

They designed this app to make it hard to cancel your subscription.

Response from developer

Hello, We apologize for any inconvenience you experienced while trying to cancel your subscription. Our goal is to make managing your account as simple as possible. If you need assistance, please contact us at customerservice@myperfectresume.com, and we’ll be happy to help.

TE ROBAN DINERO

Use la app solo para hacer un resume y un mes después me cobraron $23 dólares sin nisiquiera usar el app o saber de eso, no lo recomiendo no te deja ni cancelar la suscripción.

Response from developer

Hola, Lamentamos mucho saber que te sientes así y estamos dispuestos a cambiar la experiencia que tuviste con nosotros. Nos gustaría aprovechar este momento para aclarar cualquier duda. Nuestra prueba de 14 días se renueva automáticamente a nuestro acceso mensual hasta que decidas que ha cumplido con tus expectativas y procedas a cancelar tu suscripción. Para evitar cualquier malentendido, esta información se proporciona antes, durante y después de la compra de la suscripción. También proporcionamos esta información en el correo electrónico de bienvenida que enviamos durante la compra. Envíanos un correo electrónico a customerservice@myperfectresume.com para que podamos ayudarte. Estamos comprometidos a cambiar tu opinión sobre nosotros y asegurarnos de que recibas el excelente servicio al cliente del que nos enorgullecemos. ¡Gracias por tu tiempo!

I love this app!

I love this app! It’s super easy to use and it produces professional results

Response from developer

Hello, Thank you so much! We appreciate the positive review!

Scammers

I paid $2.95 on 17th May as one off payment and used basic resume preparation and today without my permission and without my consent you guys used my card details and debited $34.95. Without my consent you saved my card details which I used to pay $2.95 and debited more money. Never recommend this service.
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Subscriptions

You can’t unsubscribe from the app, they make you go through loop holes to cancel

Response from developer

Hello, We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Please send us an email to customerservice@myperfectresume.com so we can further assist you. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. Thank you for your time!

Fraud Team

Just take your money

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