The whole system for LCR needs help
We used this app in April 2024 to travel from Nateuy to Luang Prabang and from there to Vientiane. The first issue was you need a Lao, Thai, or China number. We had Thai e-sim but that didn’t work once we left the border vicinity to go to Nateuy so we had to borrow someone’s WiFi to access our tickets (that we luckily bought online near the border when Thai number worked). Got our ticket QR codes but then after waiting in line a long time we were told we needed paper tickets. Then had to wait at least an hour to get those because of dozens of people who didn’t even have tickets yet. Finally got them and made the train on time. In LP, bought tickets while on WiFi and took screenshots of QR codes. Went to the ticket office at the station to get paper tickets as before but later found out we could have used the QR codes. Good lord what a crazy mess this was but luckily made all the trains. Oh, by the way people will try to sit in your seats even when you have specific ones assigned.
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Ridiculous
A joke of an app
No opinion to buy first class or second class?
There is no option to buy first class or any classes at all!
Register with your email/ works for foreigners
PSA: this app works perfectly fine for foreigners. I am a US citizen and my wife is from Spain. I registered for an account using my email, LEAVE THE PHONE NUMBER BLANK.
You can pay with a VISA CARD. We used REVOLUTE, zero problems.
The app works great for searching for tickets and booking. Don’t overpay with a booking agency, your hotel, or other website. They all charge at least $10 more per ticket. Our tickets cost $7 and booking.com was charging $50 for the same trip. 12goasia charges around $18.
You can pay with a VISA CARD. We used REVOLUTE, zero problems.
The app works great for searching for tickets and booking. Don’t overpay with a booking agency, your hotel, or other website. They all charge at least $10 more per ticket. Our tickets cost $7 and booking.com was charging $50 for the same trip. 12goasia charges around $18.
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Easy to Use
Used as a british tourist. need to have a Lao phone number to set up. accepts Visa payment but no mastercard yet
App works perfectly
As long as you have a Lao phone number and a Visa payment card you’ll have no issues.
Solid. Functional. Quality of life features could improve.
If you are in Laos and looking to buy a train ticket today, this is the best option.
Sign Up required me to leave some fields blank which seemed to trip some users up. I don't have a Laos number so I didn't give one. Worked fine.
Searching train options is fairly simple and purchasing works well enough. Tickets were accepted with no problem and we got where we needed to go.
Some things that would be nice that I've seen in other apps:
Fields at sign up need optional indicators.
When you pull up the QR code it should brighten the screen automatically.
A place with live status of the train's location and the stations along the route (like a metro board) would be helpful.
Using Apple Pay for payments so you don't need to type in your card details.
The app icon colors should match the app UI colors. Makes it easier to find.
Sign Up required me to leave some fields blank which seemed to trip some users up. I don't have a Laos number so I didn't give one. Worked fine.
Searching train options is fairly simple and purchasing works well enough. Tickets were accepted with no problem and we got where we needed to go.
Some things that would be nice that I've seen in other apps:
Fields at sign up need optional indicators.
When you pull up the QR code it should brighten the screen automatically.
A place with live status of the train's location and the stations along the route (like a metro board) would be helpful.
Using Apple Pay for payments so you don't need to type in your card details.
The app icon colors should match the app UI colors. Makes it easier to find.
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Cannot register
Impossible to register with Thai phone number in early January 2024. So cannot buy ticket on the app.
Worst business model ever!
Imagine a world where you cannot buy a plane ticket more than 3 days in advance.
Imagine if you cannot book hotels more than 3 days in advance. This is the LCR experience.
Additionally, you can only book up to 2-3 tickets.
This system only exists so you are forced to use “back door” deals for extra money, but good luck trying to do that unless you know someone and speak the language.
Imagine if you cannot book hotels more than 3 days in advance. This is the LCR experience.
Additionally, you can only book up to 2-3 tickets.
This system only exists so you are forced to use “back door” deals for extra money, but good luck trying to do that unless you know someone and speak the language.
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Useless app, doesn’t work
Considering the majority of passengers are foreigners, you would have thought they would allow foreigners to book. But no. Not even Thai mobile number works, even though it states it they do.
