Leave a Review TJSmartApp
Does not connect
Never worked.amfbabe07
Broken Sync
Everything worked in Grand Videoke, now can’t connect. 0 star would be the correct rating, can’t do a thing. Completely ruined the karaoke experience.
Using AP mode, the wizard can scan the QR code, machine shows the correct network, app shows wifi as null. Most definitely connected to the same network. Why release a new version and break everything in an already flimsy app?
Unlock the old app so I can just use that again. Way better interface and actually worked.Show lessAsmodyeus
Finally set up
I want to change my last review after 2 weeks .. 1st time I use this apps to link to my karaoke it didn’t work but today after 2 weeks try it again I deleted the apps and reinstalled it finally it set up to my karaoke and work , so this is much better apps I suppose.. so I apologize for my 1st review and retract my review with a 5star ratings now. Thank uShow lessPokerSel
Developer Response
Hi There! 🎤 Absolutely no problem at all! We appreciate your updated review and the time you took to give our app another shot. We're delighted to hear it's now working well for you. Thank you for your 5-star rating and your understanding. If you ever need assistance or have questions, don't hesitate to reach out on our Facebook page https://www.facebook.com/tjmediaph Enjoy your karaoke experience! HAPPY SINGING! 🎶😊Sync
Can’t sync on tjsmart app with my karaoke pls fix itCan’t sync it
Developer Response
Good day! We apologize for any issues you may have encountered, but we are here to assist you. Our app is already updated. We would advise you to try reinstalling the app and ensure that your karaoke machine's Wi-Fi connectivity matches your mobile device. For further assistance, please visit our Facebook page - https://www.facebook.com/tjmediaph or email us with your mobile number at tjmedia.inquiry@gmail.com. This way, we can guide you through the step-by-step procedure. Thank you, and Happy Singing! 🎤😊Can’t buy codes
I live in the US. This app doesn’t let me buy codes to update my machine. It tells me I have to call the nearest TJ service centers in the Philippines to buy codes. I spent a lot on codes for my machine and now I can’t updateaz1an
Developer Response
- Hi There! Thank you for the feedback. We understand the frustration you've experienced and are committed to improving services for our customers. Regarding your concern, you can visit our Facebook page: https://www.facebook.com/tjmediaph where we can assist you with your refeel code transaction, or you can email us at tjmedia.inquiry@gmail.com with the following details: Name: Contact: Location: Model: Serial No: Volume No. to Purchase: Our team will be waiting for your message. Thank you so much! 🙌😊🎤I want the old GVsmart App back
Try to use this 2 new TJsmartaonglist and this one today to connect my karaoke machine but it won’t let me 🥵🥵 I rather use the old GV smart cause I didn’t have a problem connecting it to my grandvideoke karaoke machine but this new apps is horrible!!! Now I can’t use the apps to play a song . PLS FIX THISShow less
