Joke of an App
Update: I got a developer message after leaving this review that was 100% copy and pasted.
Do not download this app. They are predatory and give you a 3 day free trial hoping you will forget or don’t know how to cancel. I will be reporting to apple.
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Joke of an App
Doesn’t work as expected
Also, the “shake” option at the bottom wouldn’t go away so I could click the “more” button and see more popular recipes.
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Not what it advertises
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Not enough search variety
Response from developer
Hello, thank you for submitting your comments. All your feedback is checked. Thanks.
Wrongful charge
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Great for mixing drinks at home
Response from developer
Hello! We are very pleased that you are satisfied with our app. Thank you for appreciation :)
Google is Better
Response from developer
Hello We deeply apologize for the negative experience you've had with our service. It's disheartening to hear that you found the options lacking and faced issues with your subscription and customer service. Your feedback is essential to us, and we're truly sorry for any inconvenience caused by the limited options and the trouble you've encountered with your subscription and communication with our customer service team. Now you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We're committed to improving the variety of options available to our users and ensuring a smoother experience when it comes to subscription management and customer support. Regarding the subscription charge and lack of response from our customer service team, please know that we are investigating this matter and will take corrective actions. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Not helpful
I’m not sure why the developers can’t just cross match popular drinks with an inventory that you put in yourself. That would be much more helpful to someone that has a stocked bar.
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
Disgusting waste of money
Response from developer
Hello, We deeply apologize for the negative experience you've had with our service. Your feedback is essential to us, you can contact us at support@madduck.com. We take your concerns seriously and are actively addressing the issues you've raised. We value your satisfaction and want to ensure that you receive the support you deserve. We appreciate your patience and understanding during this time, and we sincerely hope that you'll consider giving our service another chance. Your feedback helps us make important improvements to provide a better experience for all users. Thank you for bringing these issues to our attention, and we apologize once again for any frustration you've experienced. Best regards
