Worked great at first
I received my ring about a month ago. I started wearing my ring maybe 2 weeks ago, and loved it! Then yesterday, it quit charging. I’ve tried different charging cables, different wall plugs, nothing works. The app might work fine, but the ring doesn’t.
AWESOME SUPPORT
EDIT: support finally got back to me and once conversation had initiated responses were quick they agreed that my issue was valid under kickstarter warranty and have sent out a replacement.
I absolutely love this ring. I think it’s fantastic super insightful however not only
1. Was the size incorrect in regards to the sizer they sent out but
2. After having it for three weeks now the lights are flashing all the time on my finger and on the charger and it dies in six hours.
I absolutely love this ring. I think it’s fantastic super insightful however not only
1. Was the size incorrect in regards to the sizer they sent out but
2. After having it for three weeks now the lights are flashing all the time on my finger and on the charger and it dies in six hours.
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Ugh, I wish
Mine says I sleep for 14-15 hours a day. It seems to combine two days worth.
Charging the ring is hit and miss too. So sensitive.
No idea how to contact anyone as they customer service tab is just frequently asked questions
Charging the ring is hit and miss too. So sensitive.
No idea how to contact anyone as they customer service tab is just frequently asked questions
Okay
So far the app has been….okay. 2.5/5.
Cons:
One of the main parts I use it for is tracking exercise, but for some reason the 100 different exercise options are listed at random; not alphabetically or by type lol…and you can’t select some to favourite or move to the top? Extremely difficult to use in that respect.
It’s also already disconnected while working out so it just didn’t count any of it which was a bummer.
The “gesture control” is insanely inconvenient. The singular thing it can do is take pictures….if you shake your hand violently (so hopefully your hand isn’t in the picture LOL). And it only works through the app??? It doesn’t work with your normal camera. So to take a picture you go app>account>gesturephotocapture>shake hand vigorously.
Pros:
Love the sleep tracking, step counter, menstrual tracking, and meditation walk throughs. They’re great. I love data, and this has a great breakdown of everything.
Cons:
One of the main parts I use it for is tracking exercise, but for some reason the 100 different exercise options are listed at random; not alphabetically or by type lol…and you can’t select some to favourite or move to the top? Extremely difficult to use in that respect.
It’s also already disconnected while working out so it just didn’t count any of it which was a bummer.
The “gesture control” is insanely inconvenient. The singular thing it can do is take pictures….if you shake your hand violently (so hopefully your hand isn’t in the picture LOL). And it only works through the app??? It doesn’t work with your normal camera. So to take a picture you go app>account>gesturephotocapture>shake hand vigorously.
Pros:
Love the sleep tracking, step counter, menstrual tracking, and meditation walk throughs. They’re great. I love data, and this has a great breakdown of everything.
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Worked well at first, but stopped working.
The ring seems to be communicating fitness data to the Nova app correctly, but unfortunately that Nova app is not sending all of that information to Apple Health. It used to work perfectly, but now I seem to be missing about half of my steps daily - they’re tracked in the Nova App, but nowhere to be found in Apple Health.
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Doesn’t track steps unless you hold your phone
Not satisfied
Good but needs work
Auto update features are missing and limited apple health sync support.
Heart rates not synced with apple health - except for manual “measures”
Sleep is not synced with apple health
Blood oxygen is not synced with apple health and does not auto check
HVR is not synced with apple health
Stress is not synced with apple health and does not auto check
Only checks heart rate & HVR once every hour
Show time when scrolling through data such as heart rate
Heart rates not synced with apple health - except for manual “measures”
Sleep is not synced with apple health
Blood oxygen is not synced with apple health and does not auto check
HVR is not synced with apple health
Stress is not synced with apple health and does not auto check
Only checks heart rate & HVR once every hour
Show time when scrolling through data such as heart rate
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Update is seriously impacting all tracking
New update 1.1.3 is still not working for accuracy of sleep or steps. I compare against my Fitbit Sense and there is a huge gap even after resets the ring as shared by Nova Ring Customer Service. Kindly fix
Update 1.1.2 is now seriously impacting all tracking of sleep steps, etc., to the point of no tracking or minimal. Extremely dissatisfied. Kindly fix ASAP
Update 1.1.2 is now seriously impacting all tracking of sleep steps, etc., to the point of no tracking or minimal. Extremely dissatisfied. Kindly fix ASAP
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