Withdrawal issue
I withdraw money from your app since yesterday 10th of September and I haven’t been credit telling me to wait for 24hours after 24 hours and your customer support is not replying my message in the app anymore I need my money 128,000Best to none
I don’t think I can regret using this app after many fail and dubious btc apps online .... 1 give you 100 stars..... I recommend y’all to to use it , they are the bestDeveloper Response
Thank you so much for your kind words! We're thrilled to hear you're enjoying your experience with Monica.ng. Your satisfaction is our top priority, and we're glad to be your chosen platform. Thanks for being a part of our community!Complaint about withdraw
I withdraw money from Monica to my bank and I didn’t receive the alert then I went to my bank to use reference number to trail the money and my bank told me that they didn’t get any amount so what’s all these help us talk to your customers care to attend to us in a proper way or you wanna scam our money on else I will spoil your company of care is not takingDeveloper Response
Thank you for bringing this to our attention and we sincerely apologize for your experience regarding your transaction. Kindly note that a session ID which is displayed on the Monica.ng is used to track a payment, and not the reference ID number. Kindly contact us from the app, we will resolve what ever issue you may be facing, our app is the absolute best and you can never be scammed.