PawView User Reviews

Top reviews

Disappointed

After purchasing multiple tags I was only able to have one pet listed on the app unless I upgraded to a premium account.

Response from developer

Non-premium users can also create pets for free when binding an ID Tag. Here’s how to do it: 1、Open the PawView App. 2、Use the app to scan the ID Tag and enter the binding interface. 3、In the binding interface, select a pet and choose to create a new pet. This allows you to add a new pet for free, even without a premium account, by binding an ID Tag. If you encounter any issues during the process, feel free to contact our support team for assistance!

Easy setup

This setup was easy and quick

it’s a no for me

There is no way to get in touch with the owner. If you find a pet that’s wearing the collar.

Response from developer

You can scan the QR code on the collar's ID tag to open a webpage displaying the pet owner's information. You can contact the owner via phone or email. If the pet owner has enabled privacy protection, you will not be able to view their information. Open PawView and go to the ID Tag profile page to set privacy permissions. If you encounter any issues, you can contact our customer service. support@pawview.com

Dog.

So far so good

Fun little app!

I got this for my mom’s cat we are taking care of now she’s in a memory care facility. I wanted my mom to be confident we are doing everything we can to keep track of him & care for him.

I’m really enjoying all the features! I can add my mom to the account and update photos, keep track of upcoming appointments, upload vet records, etc.

I think I’m going to get one for my own pets!
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Response from developer

It's great to hear you're enjoying our app! We're glad it's helping you care for your mom's cat and providing peace of mind. Thanks for considering it for your own pets too! If you have any questions or suggestions, feel free to reach out. We're here to ensure you and your pets get the best care possible!

Helpful app

I’m really glad I found this app

Not working

Just snapped a pic of your digital tag and it gave me NO info on the dog or owner. I actually know this dog is registered.

Response from developer

I am very sorry to cause you trouble, you can contact customer support for help. support@pawview.com

Disappointing

Doesn’t track pet in real time unless someone scans

Response from developer

The product you purchased only features NFC functionality and lacks a built-in mobile network chip, thus it cannot provide real-time tracking of your pet. To achieve tracking, someone needs to use the device to scan and obtain the latest location information. If you have additional requirements for pet tracking, you may need to consider purchasing a product equipped with GPS or other real-time positioning

Not allowing me to make a password

I cannot make a password or sign up. very annoying.

Response from developer

I am very sorry to cause you trouble, you can try again as follows 1. Make sure your password meets two conditions: (a) must be 6 to 16 characters. (b) must contain letters, numbers 2. If possible, please try to use a different device or network to see if the problem persists. If none of the above methods work, you can contact customer support for help. support@pawsrealm.com

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