They failed to disclose hidden fees, such as resort fees or VAT charges, and even charged me twice for a single transaction. Furthermore, their customer service is the worst I’ve encountered among travel apps. To make matters worse, they are flagged as high-risk by credit card companies. Also, I should mention that getting your refund from them is not easy. You will be forced to go through a dispute process at the end of the day.
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Response from developer
We sincerely apologize for your negative experience. We're committed to improving our services and resolving your issues. Please contact our support team directly for assistance with your refund and other concerns. Thank you for your feedback.