Leave a Review Mississippi Power
App rating
Thank you for this new app, after making the call and going through 14 different segments, slight exaggeration , but way too many segments when you’re simply trying to pay your bill lol I’m going to enjoy this app. Thanks again. Have a great day!Brenda,checking
Glitchy
App could definitely use some more work. Lots of bugsMoney Monté
Great App
I actually really like this app. It is very user friendly! I am able to handle everything that I need to handle when it comes to my power bill.CoolVal95
MS power
So the app does not have facial recognition. It slow and cumbersome.Dsnny702
Satisfied customer
I was blessed to be transferred to Jason. He was very helpful and nice, during the entire phone call. Jason has put me at ease, with my future transactions, with Mississippi Power.delightful24
Customer Service
My customer service rep. Was amazing and extremely patient. She waited while I made it through the whole process. Mississippi Power Should have more reps like her!!!!Franchelle Grace
Fix Apple Pay
Fix Apple Pay it never works such a hassle to have to use the third party software.Marchmastersucks
Developer Response
Hello! We are aware of some error messages displaying with the Debit and Credit card payment options and we are working diligently to address these errors. If you were using a different method of payment and were experiencing issues, please use the "Provide Feedback" option on the home page to make us aware of the issue you encountered. Thank you for taking the time to inform us of your experience, we appreciate your feedback.Terrible but better than the last app
This app is terrible when it comes to making payments. It took three days of fiddling with payment options to be able to make a payment to my account. I will say this app is considerably better than the last feature wise, but there are major issues that should be streamlined before I can consider calling it a good appShow lessWardmain
Developer Response
Hello! We are aware of some error messages displaying with the Debit and Credit card payment options and we are working diligently to address these errors. If you were using a different method of payment and were experiencing issues, please use the "Provide Feedback" option on the home page to make us aware of the issue you encountered. Thank you for taking the time to inform us of your experience, we appreciate your feedback.Jank
Payment system always fails and I end up having to pay using the actual website. Fix it please. Been like this for a month.Facial recognition does not work
I love the convenience of using the app, but it be better if the facial recognition would work !Seabee133741
Developer Response
Hi! We wanted to inform you that there's a known issue with our recent update where the biometric prompt isn't functioning as expected. We apologize for the inconvenience this may cause. We aim to have this issue resolved as soon as possible.
