eGovPH

Digital Government Services

162 reviews

#83 in free Business

Business

Free

About eGovPH

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

May 31, 2023
January 4, 2025
13+
17+
231.09MB
iPhone, iPod
English

Developer of eGovPH

Department of Information and Communications Technology

📉no. 83

Charts↘︎

📦~ in 2 weeks

Updates frequency↘︎

📝1+ topics

Topics↘︎

📌17 available

Review highlights↘︎

🖼️Download

Icons↘︎

The eGovPH App serve as the single operating system unifying all government services in a single application. This one-stop-shop platform provides convenience to the public and facilitates effective transactions. This app is supported by several Republic Acts and simplifies government procedures, enhances transparency, reduces corruption and bureaucratic red tape, and promotes ease of doing business. An innovative solution that revolutionizes government services, promoting a more efficient transparent, and responsive government that benefits all Filipinos.

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Summary of user reviews

Positive highlights

🇵🇭

This app hasTransparent and innovative verification system for entering and leaving the Philippines

🤖

This app hasSeamless and easy-to-use process for accessing government services

🔑

This app hasAbility to create a digital version of the National ID

🌐

This app hasConnects travelers, local and foreign nationals, to government services

🚀

This app hasFaster immigration process compared to before

💼

This app hasIntegrated platform for various government services and IDs

📱

This app hasUser-friendly interface and navigation

🕰️

This app hasFast account approval process (within 7 hours in some cases)

👥

This app hasHelpful for OFWs to access government services remotely

Negative highlights

🤔

This app hasConfusing registration process, especially for dual citizens and entering travel details

🔒

This app hasConcerns about data privacy and security of personal information

🐞

This app hasBuggy and glitchy app with various issues, such as login problems, passport photo rejections, and inconsistent functionality

🕰️

This app hasSlow response and verification from the app's support team

🧓

This app hasChallenging for older users to navigate and use the app

💳

This app hasLack of integration with other government services like Pag-ibig and SSS

🔍

This app hasUnclear instructions and multiple-choice questions that can be confusing

🔁

This app hasRequirement to re-declare travel details for each trip, instead of a single declaration

What's New in eGovPH

2.5.1

December 17, 2024

Release Notes: Phase 11 - Version 2.5.1 Dear Valued eGovPH Users, We're excited to announce the release of Phase 11, Version 2.5.1, for the eGovPH app! This update introduces new features and enhancements to further improve your experience. What's New: 1.eGovAI Additional Features: - Identity AI: Streamlined identity verification processes powered by AI. - Open AI: Enhanced accessibility through AI-driven integrations. - Coder/Programmer: Tools to assist developers and programmers with AI-powered functionalities. 2.Foreign Mobile ID UI Enhancement: - Improved user interface for Foreign Mobile ID, making navigation and usability more seamless. 3.Additional Scan QR Verifier Validation: - Strengthened validation for QR code verification to ensure more secure and reliable scanning. We appreciate your continued support for the eGovPH app. If you have any questions, feedback, or suggestions, please feel free to contact our dedicated support team at support@e.gov.ph. Best regards, The eGovPH Team

Charts

Top Free

📉 83-1

Business

This app dropped -1 position in Business chart.

Last updated on January 4, 2025.

Reviews of eGovPH

Most Recent Highest Rated Lowest Rated

Disappointed.

I was extremely unconvinced because in sept 2024 I planned my trip to Philippines. I did my research and found I’d need this app. I made my account then and put in all my info. Upon arrival to Cebu, I tried to access this app and the log in screen presents a phone number to log in. However you only allow numbers with +63 to log in with a phone number. There is no option to change the + prefix to an international phone number. Is this app not for foreigners as well? That’s not how it was advertised when I discovered it. Although my email was registered with my account, it didn’t recognize my email. So at the customs check out counter, I had to fill out a piece of paper even though I’d done all my homework to expedite my customs clearance. Thanks a lot.

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Yosh9984

9 days ago

Response from developer

Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced. We understand your frustration, especially after preparing in advance. To assist you promptly, kindly email us at support@e.gov.ph with your full name, contact details, and a brief description or image of the issue. We’re here to help and support you every step of the way. Thank you for your understanding!

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