Charging me without notice . I need a refund
Response from developer
Hi, dr uko， Our app complies with all requirements of Apple's official app store and complies with all relevant regulations and laws and regulations. We are a legitimate app. If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. You can contact us by email at support@skyrisenetworks.com.
Scam - be careful of this:
I got caught out. I wasn’t really paying attention and was just swiping through the set up steps, next thing I knew I’d done a Touch ID and been charged £49.99.
Their terms of service states that no refunds are available.
The UI is also so limited that it makes me think this app is purely designed to do this scam. There is no account page or account settings page.
Response from developer
I'm Tom, your dedicated agent.Because our software only requires your Apple ID to log in to use, there is no account setting page. If you have subscribed to our services on our app, you can unsubscribe on your iOS device by following these steps: Settings -> Your Name -> Subscriptions. Select the subscription you want to cancel and follow the instructions to complete. Let us know if you need help and we'll do our best to support you. support@skyrisenetworks.com
SCAM
Response from developer
Hello, user0_0!If you would like a refund, you can contact us by email: support@skyrisenetworks.com and we will guide you on how to do it. Thank you for using our app.
Sike
Response from developer
I’m your exclusive customer service agent Tom. We are very honored that you like this app.
Bad
Response from developer
Dear nOoOoO tHaNk YoU, if you need any assistance, please don't hesitate to contact us. support@skyrisenetworks.com
Terrible App
Response from developer
Hi, Just wanted some help， Please check whether your network connection is normal, and make sure you have entered the correct contact information, let us know ,support@skyrisenetworks.com Our app may take some getting used to, but we're confident you'll find its value in the process.
