To many glitches
Couldn’t respond to your initial response but I have done re installation and all it did was ask me to subscribe again, which caused a double charge.
Response from developer
Hello, we have fixed the technical problem, now the chatbot is answering questions and you can fully use the app. If you don't want to use the app, you can request a refund, read more here - https://support.apple.com/en-us/118223. If you have any questions or suggestions, please email us, thank you!