OneLabel User Reviews

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  • Saturated fat

    Don’t agree that this is unhealthy- several studies including Framingham have shown otherwise. Please see NIH article by Nina Teicholz

    Developer Response

    Hello SolyMarGirl, thank you for your feedback and for bringing this information to our attention. We will share this with our nutrition team for further review and conduct additional research. Our goal is to provide accurate and balanced content, and we appreciate differing perspectives. We encourage users to consult healthcare professionals for guidance tailored to their individual needs. If you need more help, feel free to reach out at info@onelabel.app. We appreciate your feedback!
  • No refund after 30 day money back Subscription cancelation.

    I tried leaving a message u see contact us. However, it does not send. I canceled my subscription before the trial date ended but I did not get my refund back.

    Developer Response

    Hi 10vero, Thank you for trying OneLabel+! Unfortunately, we are unable to process the refund on your behalf. However, please reach out to us directly at info@onelabel.app, and we will gladly assist you in getting the refund. We truly value your feedback and appreciate your understanding.
  • Does not have normal American foods

    Primarily international goods… not much help to me here in USA Would be fine for travel

    Developer Response

    Hi Trtawa, sorry to hear about your experience! Expanding the OneLabel product database is our main priority. We're analyzing thousands of new products each day. Stay tuned for the update, and feel free to reach out if you have any more suggestions or questions at info@onelabel.app.
  • Does not have normal American foods

    Primarily international goods… not much help to me here in USA
    Would be fine for travel
  • Cancel

    I would like to cancel.

    Developer Response

    Hi Terrrrrrrrrrp, thank you for trying OneLabel+! You can easily cancel your subscription by going to your iPhone settings, selecting ‘Apple ID’ > ‘Subscriptions’ > ‘OneLabel’, and then hitting ‘Cancel.’ If you need more help, feel free to reach out at info@onelabel.app. We appreciate your feedback!
  • Yogurt

    It would help in the review how the yogurt was handled and how much probiotic is left in the final product

    Developer Response

    Hello Johnny Contractor, Thank you very much for your feedback, as well as your suggestions for improvement. We can confirm that we’ve already planned to implement this and also we'll prioritize those improvements to implement sooner. If you need more help, feel free to reach out at info@onelabel.app. We appreciate your feedback!
  • Do not install.

    This app will charge you over and n Over with no way to cancel.

    Developer Response

    Hi SeanTF, sorry to hear about your experience! You can easily cancel your subscription by going to your iPhone settings, selecting ‘Apple ID’ > ‘Subscriptions’ > ‘OneLabel’, and then hitting ‘Cancel.’ If you need more help, feel free to reach out at info@onelabel.app. We appreciate your feedback!
  • Do not install.

    This app will charge you over and n
    Over with no way to cancel.

    Developer Response

    Hi SeanTF, sorry to hear about your experience! You can easily cancel your subscription by going to your iPhone settings, selecting ‘Apple ID’ > ‘Subscriptions’ > ‘OneLabel’, and then hitting ‘Cancel.’ If you need more help, feel free to reach out at info@onelabel.app. We appreciate your feedback!
  • I got had

    I don’t want a one week trial. I want to cancel anything that hints of a subscription. How can I sever my relationship?

    Developer Response

    Hi j1i1m1, Thank you for the feedback. We're sorry to hear that you're disappointed with the early subscription offering. Premium subscriptions fund the ongoing development of the app, keeping the basics free for everyone. While the app doesn't require a subscription, and a free version of the app has decent functionality, a yearly plan includes an extended 7-day free trial. We welcome your feedback, and you can always email us at info@onelabel.app. Kind Regards, OneLabel Team
  • Good app

    But can’t afford to pay for anything now. Thanks for the try out.

    Developer Response

    Hi Charity for Fatou, Thank you for the feedback. Premium subscriptions fund the ongoing development of the app, keeping the basics free for everyone. We welcome your feedback, and you can always email us at info@onelabel.app. Kind Regards, OneLabel Team