Raising soon
Response from developer
Hi there, thanks for your review! As much as I would love to make this a feature for the St. Catharines bridges, it is not currently possible with the data the Seaway provides. It is available for the Port Colborne bridges, but not St. Catharines unfortunately. I've attempted to work around this by adding a map so you can make your own judgements when it says "Raising Soon" but understand that this isn't an ideal solution. I will keep check of the website and will update the app should they provide this data!
Garbage
Response from developer
Hi there. For context, I get my data from the official Seaway website. This is explicitly stated in the app description. I do not create the data, I simply take existing data and put it in a nicer, easier to use format. Unfortunately, the Seaway website was down for an extended period of time. I was aware of this issue, and unfortunately there was nothing I could do about it as the problem wasn't with my app or my backend server. Outages like this don't happen regularly though, and I am hoping another one as bad as this doesn't happen again for a while. I encourage any users who regularly use the app to go to Settings, and tap the "Official Seaway Website" button when any issues arise and reach out to me if there are any issues that aren't present on the website. There are ways to contact me provided in the app. As of writing this response, the website has been back up for about two days and the app is once again receiving data. However, if you would still like to get your money back, you may request a refund through Apple.
Sat July 9 3:00 pm
Your app shows the bridge is available
Response from developer
Hi there! Sorry to hear that the app didn’t work out and caused an issue for you. Unfortunately, I’ve noticed that the website I take the data from isn’t always provide the correct information. It’s accurate most of the time, but occasionally it doesn’t update. It has been doing this more often than not lately. This also means that, when this happens, my app will provide you the same incorrect information, and unfortunately I cannot do anything about that. I am hoping the issue resolves itself naturally but I may reach out to the website maintainers to see if there is an issue if it doesn’t. Hope this helps you. Sorry again for the inconvenience. Please feel free to reach out to me via the email provided in the app if you have any more concerns.
