One Time Hitter
I finally upgraded my iPhone so I was over the moon about using this app. Unfortunately, it connected one time and refused to do it again. I contacted the company and in short I still don't have resolution. I completely hate that I chose this adjustable frame, but you get what you pay for I guess right?
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Reliable but lacking some features
The app works fine for me, but I wish it took advantage of more of the iOS platform features. For example, I would love to be able to ask Siri to turn the vibration on, or to adjust the bed to a certain height. I also wish the app defaulted to the last settings (sync both beds, for example).
Sometimer
When the app works it's great! Unfortunately, it's hit or miss as to when the Bluetooth will connect and that it beyond frustrating.
How do we reprogram zero gravity?
Accidentally overwrote the zero gravity function and now we have no idea how to get it back.
Great app!
Super easy to use and a lot faster than most adjustable base apps!
This is great
Great app. I’m always wary about products that are operable through an app but this one is perfect. Very easy to set up. I love that I have full control of my bed without having to sit down my phone and pick up a remote. Highly recommend.
Such an amazing experience
This app is so easy to use and I love the functionality it provides!
ZERO customer service no BT4000 base
The old app used to work great, but now it’s gone from the App Store. This is the only one, and it doesn’t even list my bed base which is supposedly the BT4000. Our current handheld remote is going out and I can’t even order a new one. I called customer service (or disservice) and I get the run around. When I called, they transferred me to different departments several times and 20 minutes later, I still didn’t get any help. So now I’m left with a VERY expensive flat bed base. I DO NOT recommend anyone to purchase a bed base from Bed Tech!!! I’m VERY DISAPPOINTED!!!!
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Amazing
This app is awesome!!
ZERO customer service no BT4000 base
The old app used to work great, but now it’s gone from the App Store. This is the only one, and it doesn’t even list my bed base which is supposedly the BT4000. Our current handheld remote is going out and I can’t even order a new one. I called customer service (or disservice) and I get the run around. When I bake called, they transferred me to different departments several times and 20 minutes later, I still didn’t get any help. So now I’m left with a VERY expensive flat bed base. I DO NOT recommend anyone to purchase a bed base from Bed Tech!!! I’m VERY DISAPPOINTED!!!!
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