Leave a Review New York Life
Signing in
I downloaded the app and every time I try to sign in I have a problem.. It always states my username or password isn’t correct…I have to access the internet app with the same information to sign in just once and I’m in…Skylight22
Developer Response
Hi there! We're so sorry you're having issues signing in. Please call 1-800-326-9886 and our online support team will look into this!Rubbish
Can’t log in even though I’ve registered online, I’m using all the same information but keep getting an error message.Damned if I do
Developer Response
Hi there! We're so sorry you're unable to login. Please call 1-800-326-9886 and our online support team will look into this!Finally an app
Well designed app in my opinion for managing your policies. I was able to view all my policies, balances, payments, transact history, make payments and see all documents. Everything I would need to do with my policy seems to be doable from the app. It does not take you to the website just to log in but is an actual application interface. Will most likely exclusively use the app and not even need the website.Show lessWizanhi
What a joke
Seriously, they are pretending to celebrate the release of this app, and all it shows is your account totals? What a hilarious pretend ignorance they are displaying by not showing the performance of your asset. Just a total with no context. What a joke.
Hey NYLife, how about you show fees, performance over time, and a comparison of where you show value vs other comparable investments? How you got 35+ positive reviews after just dropping this app 10 years too late, shows how disingenuous this rating system is. You’ve cooked the books! 😂Show lessJoe-Gallo
Developer Response
Hi Joe, thanks for taking the time to leave a review! As a new app, our product team is always looking for ways to improve and we really value your feedback. We’d love to hear more about what features you’d like to see in the future. If you’re interested in providing feedback for future app releases, please email our mobile research team at digitalserviceux@newyorklife.com.Not much info here
This app does no more good than simply logging into your account online. This also does NOT furnish any up to date percentage of account movement. It really is a waste of timeKnows mostly
Developer Response
Thank you for the review! As a new app, our product team is always looking for ways to improve. If you have any more feedback or suggestions, please email our mobile research team at digitalserviceux@newyorklife.com.Login does not work
When I try to login, it closes the app.NYL User
Developer Response
Hi there! We're so sorry you're unable to login. Please call 1-800-326-9886 and our online support team will look into this.Excellent new app
I am glad New York Life created this new app. All of the information available on the website that I need is now much easier to access. Great layout and graphics.TIM-MAY!
Great app
Great app. I wish I can manage my beneficiaries within the app. Looking forward to that update.Robertnyc1983
Easy to log in
Because I had already set up the my NYL online account, getting logged in to the app was a breeze!jnickerman
Great App for a Great Company
So excited to easily be able to manage my business with New York Life from my phone. It’s been a long time coming. So smooth and functional.teamBubba12