Quality onboarding portal
Found the portal to be very well made.
The system is simple and easy accessible. Really felt reassured by the security steps when uploading my details.
Would recommend this process to anyone looking to onboard through conveyancing
Would give it 10 stars if I could !
The system is simple and easy accessible. Really felt reassured by the security steps when uploading my details.
Would recommend this process to anyone looking to onboard through conveyancing
Would give it 10 stars if I could !
Very easy to use
I used this app to complete some online forms for selling my house, I must say, the easiest and quickest experience doing, the process was so smooth, I highly recommend using this
Does not work
This app certainly does not work for me.
Poor security
Not user friendly
Does not progress from one stage to the next.
Poor security
Not user friendly
Does not progress from one stage to the next.
Abysmal
I’ve never been asked 6 times in 2 forms whether I’ve lived at my current property for more than 2 years
Not a functioning app
Absolutely pathetic app. The text code function isn’t even working, and I’m having to uninstall the app.
No legal practice should be using this service on board their clients. You immediately get a bad taste in the mouth, and you haven’t even really started working with them yet!
No legal practice should be using this service on board their clients. You immediately get a bad taste in the mouth, and you haven’t even really started working with them yet!
Utter rubbish
Loads and then just displays a spinning wheel for an eternity. Very frustrating and absolutely useless. Don’t waste your time.
Time consuming and useless
Multiple attempts needed to upload documents. Had nearly completed when half the input vanished. Call to technical support resolved this after a non productive chat on line re the issue which just kept repeating you haven’t completed the forms. Now all is complete but solicitor cannot see some of them.
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Not an easy app to work with
The app will not open on my iPad despite having IOS 16.7.8 the app only requires IOS14. When I did get it working on my iPhone half the pages would not open and then when I finally got things going I couldn’t edit some of my answers, and it’s not easy reading the text on the phone. Not Happy
App would not open
App would not open. Will uninstall. Ask your law firm to use pen and paper forms!
Awful user interface
I despair at apps made this decade that have awful user interfaces. There really is no excuse for it. The email prompts you to use the app, then the app tells you you are “accessing the page from an external app and should copy and paste this link to an external browser”. What. I followed this instruction and was again prompted to use the app, which appeared to clear this message. Stupid.
The manual capture of documents does not work - it clearly didn’t recognise I was photographing a passport and kept telling me to get closer, despite it being out of focus.
At one point is presents several A4 pages of documents, which are obviously impossible to read on a phone screen. And pressing the Sign Here button was like trying to aim at a single pixel on the screen.
TEST your products before releasing them - and think about people for whom smartphone is not a first language!
The manual capture of documents does not work - it clearly didn’t recognise I was photographing a passport and kept telling me to get closer, despite it being out of focus.
At one point is presents several A4 pages of documents, which are obviously impossible to read on a phone screen. And pressing the Sign Here button was like trying to aim at a single pixel on the screen.
TEST your products before releasing them - and think about people for whom smartphone is not a first language!
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