Leave a Review TOKTOQ
Needs Improvement
I’m glad this app exists, but it needs a lot of improvements. The live chat feature gives waaay too much real estate to fan comments when all we want to see is the artist chat. Live comments from fans should either only be visible to the artist, like the old Universe private messaging feature, or should always be collapsible.
The live pop video also does not always work. Sometimes the artist will switch to a live video, but the stream is frozen/silent/etc. The videos also go away after a few days, which honestly makes me really sad. Fans can’t always watch a replay right away, so we’re missing out on content. That’s super disheartening, especially since this is a paid service.
Also, there is no translation, so the live chat is super limited for any fans who do not speak Korean.Show lessaintinifty
Poor Notifications
The app itself is decent if you are a member. The notifications are not good. Notifications used to come through and popup on my phone screen like a text would but now they just get sent by email. Email notifications are slower so by the time you get it the love chat or video is over…the push notifications to the phone and Lock Screen need to be brought back.Show lessDisneyCatLady
An app for ktiny
-No translations?
-PAY FOR LIVES?? I can understand if maybe for “special lives” but regular lives that people with no money can never see? There’s a disconnect from Ateez and international fans now and it’s not the first time. How are they supposed to become more popular amongst other fans if you just shut everyone out?
-then charging $12 just for people to get more money taken from them? Ur sick KQ..Show lessbigbootyjudy1893
Paywall. Zero Translations. Lack of Transparency
I find it so sad that there is a pay wall for people to see their favorite idols live… And the most frustrating thing is the fact that once you go in the live, there are no translation features for text chat. Across the app, there are no translation features, but why would you put a pay wall on some thing when people can’t even understand everything knowing that specifically the majority of ATEEZ fans are international.
Also, can we please mention the fact that multiple ATINY got $100-$1000 plus stolen from them when transferring the information? I also noticed that the terms of service on b.stage is the same for TokToq and I am completely not sure if my data is the same that I shared with b.stage knowing that my account was hacked.
After my friends rent money getting stolen and the fact that I had to replace my card (knowing that I can’t get my medication, pay my bills on time, etc., until I get my new debit card from this data breach), I will never be trusting any Korean company ever again with my information. I don’t like to loop everyone together, but this was way too traumatic.
Also, the fact that there was a little to no transparency from b.stage/TOKTOQ ABOUT ANY QUESTIONS FANS HAD ABOUT THE DATA TRANSFER, THAT SHOULD SAY EVERYTHING. THEY DIDN’T ANSWER ANY QUESTIONS, AND ONLY KQ ENT MADE A SORRY STATEMENT THAT ADDRESSED ABSOLUTELY NOTHING.Show lessratchetsaturngirl
Issues
I had many issues with the app. At first I had B.Stage which I had the membership for. When I switched to Toktoq, it cancelled my membership and made me pay again. To me, another $12 isn’t much even though I’m a college student. I have enough saved to spend an extra $12, but that’s not where the major problem occurred. When I tried getting the Membership again, it said error a total of 9 times before it went through, and by the 10th time when it did go through, it ended up being past the period of the POP free subscription. Are you kidding me? I tried paying for the membership over the course of 3 days and it had NOTHING to do with my card, it was the app itself. And by the third day the POP free period was over and now I have to pay extra for each members subscriptions. None of this was my fault and it’s extremely frustrating that they’re making me pay more. Super money hungry.Show lessILoveTylerJoseph
international atinys where¿
Nothing is suited for atinys who don’t speak Korean so there’s no point downloading and buying the membership🩷😗no translation buttons and no translations for the lives either wasted my money man😭misomii
Not the best for international fans
I do love this app after waiting so long for it. The app itself is accessible and simple enough to use, but with paid for content such as messaging, it really could do with some sort of internal translation as with other kinds of messaging services for idols. Currently this app excludes a huge swathe of the international fans so we can at least follow conversations.Show lessJaneB233
Better than nothing
Would be better with a translation feature and if you could hide other people’s messages on the private chat because it makes it feel so chaotic when the chat’s moving quickly and it’s taking up half the screenEtudhiyikjbi
Great app but needs improvement
I was very excited to see that ATEEZ were getting their own app. It’s nice and I really like the updates I get from the Ateez. The pop feature is fun as well, but it would be nice if the area where you see other people interacting to be minimized somehow since it’s very distracting and I would like to focus more on what the artist is writing. Also I hope that in the future it could have a feature where we can translate the text the artist sends, many international fans use the app as well and we understand that the artists main language is Korean and it’s their main target, but by just simply adding a way where international fans can translate the text so they can also understand what’s going on would be very appropriate.Show lessLightmery
Not User Friendly
I love ateez so much and i was so excited for an app where i could finally have pms but this app has been below expectations… firstly there is no translate options and you can’t even copy text to put it into a translator yourself. second a lot of the content is behind a paywall which is not standard to the industry at all. 3rd the pm isn’t even pm more like a live stream chatbox? I really hope they make improvements to this app so atinys can have a better experience with ateez!Show lessMe eat pie
