Good
Awesome!!
Its good but……
Response from developer
Hello, thank you very much for using URCool and for providing such detailed feedback! Here’s our response to the points you mentioned: Accurate Face Shape Adjustment : Thank you for recognizing URCool's ability to adjust face shapes accurately! We’re delighted to hear that you’re satisfied with this feature. Eye Generation Issues : Regarding the "crazy eyes" issue, we’ve taken note of similar feedback and are currently working on improving our algorithms. Future updates will focus on generating more precise eye details, so please stay tuned! Hand Detail Issues : For the issue of hands sometimes having too many fingers or fused fingers, we are actively optimizing the model to handle these details better and reduce such occurrences. Hair Color Matching : We’re thrilled to hear your positive feedback on our hair color matching! We will continue striving to provide precise and realistic results in this area. Image Editing Feature : Actually, URCool already offers an Inpaint feature in the app! You can use this tool to edit the generated images. For example, if there’s any deformation or unwanted details you’d like to fix, the Inpaint tool allows you to easily make changes. We highly recommend trying it out—it might just be exactly what you need to improve your images! Bodystocking Model Request : Regarding your request for a "bodystocking" model, we have taken note of your suggestion. We’ll consider expanding our model library in future updates and may include bodystocking options with various color choices. Stay tuned for updates! Thank you again for your valuable feedback! We’re fully committed to improving your experience with URCool. If you have any further suggestions or requests, don’t hesitate to reach out to us! 😊🎨 Enjoy your time with URCool!
Doesn’t look anything like me
Response from developer
Dear User, We sincerely apologize that your experience did not meet your expectations. Regarding the issue you mentioned, we would like to clarify that the quality of URCool's AI-generated results is closely related to the quality of the photos uploaded by users. If the uploaded photo has low resolution, the face is obscured, the lighting is insufficient, or the angle is not ideal, these factors can all affect the final result. To achieve better outcomes, we recommend uploading clear, front-facing, and high-quality photos taken in evenly lit environments. As for the issue of being unable to contact customer support, this might be due to not using the "Help and Feedback" feature within the app. Through the in-app feedback function, your message can be reliably sent to our customer support team. We recommend trying this option to reach us, and we will respond promptly to resolve any issues you are encountering. Your feedback is incredibly important to us, and we are continuously improving our service to meet your expectations. If you have any other questions, please don’t hesitate to reach out to us! Wishing you a pleasant day😊 URCool Customer Support Team
Awful
Misleading
Response from developer
Hello, Thank you so much for your feedback! We sincerely apologize for the inconvenience caused. Regarding the issues you mentioned, we would like to offer the following suggestions and explanations: About the app crashing issue: Please ensure that your URCool app is updated to the latest version. If not, please visit your app store to download the update. Try clearing the app’s cache or restarting your device and then attempt to use the app again. If the issue persists, we recommend backing up any important data and then uninstalling and reinstalling the app to rule out any issues caused by installation files. About the email contact issue: we recommend using the "Help & Feedback" feature within the app to submit your concerns directly. Our technical team will address your feedback as soon as possible and provide support to resolve your issue. Thank you for your support of URCool. We will continue to optimize the app experience to ensure better service for you. If you have any further questions or concerns, please feel free to let us know! Wishing you a wonderful day! 😊 Best regards, URCool Customer Support Team
All of their reviews are fake!!!’ This is a scam!!!!!You can’t even try it with out paying
Response from developer
Hello！Thank you for your understanding and feedback! Since we are dedicated to innovation and optimization in AI photography technology, the high costs of servers and technical support make it currently impossible for us to offer the app for free. However, your feedback is very important to us! We are actively exploring optimization plans for the future and will strive to offer some free trial features in upcoming versions, so that more users can experience our product. Please stay tuned, and we will do our best to bring you even better service! If you have any other questions, feel free to contact us anytime! 😊
Interesting
Response from developer
Hello, thank you so much for your support and feedback on URCool! We are truly sorry to hear about the issues you’ve encountered while using our app, and we sincerely apologize for the inconvenience caused. We’d like to help resolve this for you as soon as possible. Regarding the issues you mentioned, we recommend trying the following steps: Ensure that your app is updated to the latest version. If it’s not, please update it. Clear the cache on your device or restart your phone and try again. If the above methods don’t work, please uninstall and reinstall the app. As for the difficulty in reaching us via the email address, we deeply apologize! To get in touch with our support team, we recommend using the feedback feature within the app. When submitting your feedback, please include the following details to help us address your issue more efficiently: Your account details (such as registered email or username) A detailed description of the problem you’re experiencing Relevant screenshots or screen recordings (if possible) We will work on resolving your issue as quickly as possible. Thank you again for your understanding and cooperation. If you have any other questions or need assistance, please feel free to let us know! Thank you for supporting URCool!
Poor results
What a rip off!!
Response from developer
Hello！ Thank you for your feedback! URCool is dedicated to providing users with professional AI photography services. Given our focus on developing cutting-edge photography technology, the development and maintenance costs for advanced features are relatively high. As a result, some features require additional payment to unlock. This service model helps support innovation and continuous improvements to ensure a better user experience. We appreciate your understanding, and we will continue striving to offer even higher-quality services. If you have any questions or need further assistance, please don’t hesitate to reach out to us! Thank you for your support!😊 The URCool Support Team
