App doesn’t work
Useless app. Can’t scroll or navigate. The fact people were having this issue 7+ months ago and it’s still happening, I don’t see any changes anytime soonYoo massta
APP DOES NOT WORK
When I try to enter my name to start the monthly service it, the app cuts off.
Soon as I get to the place to add credit card information, it just cuts off. You can't do it online at all. DO NOT GET THIS APP CAUSE IT WILL NOT LET YOU GET ANY DEALS BECAUSE YOU CAN NOT PUT IN YOUR CREDIT CARD BECAUSE IT KEEPS CUTTING OFFThagoonette
Developer Response
Thank you for your feedback. We sincerely apologize for the inconvenience you've encountered with our app, particularly with the issue of crashing during the name entry and credit card information stages. We understand how frustrating this can be, especially when trying to access our services and deals. I'm pleased to inform you that we have recently released an update that addresses this issue among several others to enhance the functionality and user experience of our app. We are committed to providing a seamless and efficient service, and your feedback has been invaluable in helping us achieve this. We kindly ask you to update the app to the latest version and give it another try. If you encounter any further issues or have any additional feedback, please don't hesitate to contact us directly through our support channel within the app or by email at customerservice@thatscheap.com. Thank you for your patience and understanding. We appreciate your support as we continuously work to improve our app.OTP not working
The app directs me to enter the code but no code arrives even after trying two different numbers. Can't switch to email since my email is already taken tho I can't use the account bc I haven't entered a OTPErickES7
Developer Response
Thank you for your feedback. We apologize for the issues you've experienced with receiving the OTP code and accessing your account. We're happy to report that recent updates have resolved these account verification issues. If your email is associated with an account but you're unable to access it or haven't received an OTP, please reach out to us directly at customerservice@thatscheap.com. Our team will assist you with updating your email address and ensuring you can fully use our app. Thank you for your patience and understanding. We appreciate your support as we continuously work to improve our app.OTP Code
I signed up on the app but I'm not receiving the code via text to confirm. How can I receive the code?His ale
Developer Response
Thank you for your feedback. We apologize for the issues you've experienced with verifying your account. We're happy to report that recent updates have resolved these account verification issues. Please update your app to the latest version and/or reach out to us directly at customerservice@thatscheap.com if you're still having issues. Thank you for your patience and understanding. We appreciate your support as we continuously work to improve our app.
