Needs work
Can’t even login. Get error when trying to create account
Fails to complete Personalized setup.
Just picked up these earbuds today. I was extremely excited to try out these new headphones and the personalized setup feature.
Unfortunately the headphones always disconnect before the test is complete, and it’s always at the same step. I made sure the headphones had full battery, were connected and worked before starting the test and made sure I was in a silent room. The headphones always disconnect when the test try’s to play music to see how my ears are. It just announces that it will now play music then the screen goes blank. After sitting for around 30 seconds I get a notification stating “Error, Lost Bluetooth connection to device.”
All of the other functions of the app work fine with no issue at all. But one of the main selling points for these earbuds is having issues.
Hopefully this issue will be resolved so I don’t feel like I waisted a decent chunk of change on earbuds.
Unfortunately the headphones always disconnect before the test is complete, and it’s always at the same step. I made sure the headphones had full battery, were connected and worked before starting the test and made sure I was in a silent room. The headphones always disconnect when the test try’s to play music to see how my ears are. It just announces that it will now play music then the screen goes blank. After sitting for around 30 seconds I get a notification stating “Error, Lost Bluetooth connection to device.”
All of the other functions of the app work fine with no issue at all. But one of the main selling points for these earbuds is having issues.
Hopefully this issue will be resolved so I don’t feel like I waisted a decent chunk of change on earbuds.
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Easy to set up, excellent sound
The app walks you through set up with little fuss. Adaptive personalized sound is calibrated in 2 minutes. I love my headphones!!
