Do NOT Give Them A Credit Card!!!
Free app…whatever, but their bookkeeping is shoddy at best, with no respect for subscribers! When NP first started I got a “LIFETIME” membership. When the app came out I got a second “LIFETIME” membership just to show support! One year later, they changed me an annual renewal fee!
I tried to contact them directly…no response. I challenged the charge. My bank tried to contact them, and they got no response.
When the app first came out big promises were made…weekly podcasts, physical magazine, etc. Really all they do is rehash every story your already bored with by the time NP gets it published. On rare occasion there’ll be a self-serving analysis by Raheem (when he finds a way to interject himself into the periphery of the story).
My mistake was hoping finally having the app would make NP a better news source. It’s been a costly disappointment.Technical issues are frustrating
I signed up for pulse+ but frequently open the app to a blank screen. So I log out and can see everything. Once I log back in it’s there for a while but goes blank after checking back a few hours later. In either case I can’t open the editors notes as promised in the subscription. Even turned off my VPN to see if that helped, and it didn’t.Content great. App NOT.
In order to get the app to work at all I have to continually log out and back in. Every day. Usually multiple times per day. It’s frustrating when you’re paying for content on the app (I’m a Plus subscriber) and you have to deal with an app that doesn’t work. It’s about enough to get me to quit my subscription. I’ve been a subscriber from the beginning. I haven’t quit yet but I am going to stop being a subscriber if they don’t fix the problems with the app within the next month. I hate to do it but I can’t deal with the broken app anymore.