Bad App
I like these shoes. But this app does not work at all. It was not allowing me to place the order because it was not giving any delivery options. Delivery options were grayed out. Then I contacted the support and they said try another device. Then I tried the website and was able to place the order. The order was reflected on the app as well. But the app kept showing wrong delivery dates. I contacted the support again and they mentioned the app has not been updated yet. Not sure what that means. The web and app shows conflicting data.
My order is also delayed in spite of paying express delivery fee. Very frustrating and bad experience.KAS_KOS
Developer Response
Thank you for your feedback. We're sorry to hear about your experience in our recently launched On Application. We're grateful for any feedback and have shared it with our development team. To keep improving the App, its functionalities and content is our main approach there and your feedback helps us to do so - so thanks again for your valuable time. We wish you continued fun and comfort with our products and a great day!Cloud shoes
Love your shoes and as your name says it’s like walking on clouds. This makes my 6th pair😃Joytennis2
Easy
Very easy to use friendly and organizedIhatematthew3
Love the brand, like the app
It’s a pretty solid app from what I can tell. But for me the major weak link is no Sign in with Apple support. It’s offered on the website, so I used it to create an account, but can’t use it with the app.danielghuffman
Developer Response
Thanks for your much appreciated feedback on the login process in the On App. We've shared it with our development team and thank you for your time!On
Very easy to use and the products from here are ALL AMAZING! They are the best shoes I have ever had.On’s #1 fan
Quality
I typically don’t like spending a lot of money on shoes. With that said, I’ll definitely spend money if the quality is there. And I believe this company delivers. I just hope they don’t sell out and get too big to where the quality suffers for the sake of quantity, like most shoemakers do. Keep up the great work.Mmj4142
Love the navigation from within the app!
I really like how easy it is to navigate exactly to what you’re looking for within the app.
You can also use the filters to get down to exactly what you’re looking for.
When your favorite items are sold out, you can easily request a notification to be sent to you once it’s back in stock.TravieTrav_DMV
Cloudmonster
I am a RN, working 12 hour shifts. These are the best work shoe I have ever had! This is my 3rd pair. They look really cute with jeans too!RN 42 years
Don’t ever think of buying on shoe directly from them.
Ordered five shoe at a time, want to keep three shoe for me my wife and father, just got four pairs and when I complained no one responded properly, its been 4 days still they are not sending another pair nor granting refund.
Now want to return them all, products are good but company seems to be new and immature.BDShah4797
Great app for my favorite athletic shoes!
Only think I wish it had the option to like some or a favorite list. But over all is easy to navigate.Llamas2k1
