Keep canceled my order
I purchased a down jacket for my girl from Moncler,but keep canceled the order!ingirlsusanna
Developer Response
Hello, we are sorry to hear that you are facing difficulties with the Moncler app. In order to further investigate this, we kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details. We sincerely value our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler TeamCustomer Support
I bought Moncler sneakers, sweaters, multiple coats and jackets for my family this Christmas. I love the brand and the quality.
One pair of sneakers did not fit, so I sent it back for a refund. I was told it could not be returned because it did not have a QR code with it. The shoes were never taken out of the box and there was no QR code included.
Several calls to customer service were unhelpful. The employees were rude condescending and unwilling to help. I would continue to buy Moncler, but only from Saks or Nordstroms.
Do not buy direct or online!tomfinndmd
Developer Response
Hello, we apologize for the problems that you are experiencing. We kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details so we can further investigate this. We truly appreciate our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler Teambugs
Anytime I open the moncler app and go onto the me button it says log in and register LITTERALLY when I logged in hours ago. pls fix this, this app should not be like this.Bria Wright !
Developer Response
Hello, we are sorry to hear that you are facing difficulties with the Moncler app. In order to further investigate this, we kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details. We sincerely value our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler Team
- Versions
- Price History
- Description
- FAQ
Version History of Moncler Official Store
9.2.1
July 24, 2024
Bug fixing and general improvements
9.2.0
July 23, 2024
https://jira.industries-group.com/browse/OE-26031
9.1.0
July 2, 2024
Bug fixing and general improvements
9.0.0
May 21, 2024
Bug fixing and general improvements
8.5.3
April 26, 2024
Bug fixing and general improvements
8.5.2
April 12, 2024
Bug fixing and general improvements
8.5.0
April 3, 2024
Bug fixing and general improvements
8.4.2
March 1, 2024
Bug fixing and general improvements
8.4.1
February 28, 2024
Bug fixing and general improvements
8.3.0
November 17, 2023
Bug fixing and general improvements
Price History of Moncler Official Store
Description of Moncler Official Store
Discover a new and personalized shopping experience on your mobile device with the new Moncler app. More than a simple shop, the app is an inspiration celebrating the brand’s heritage as pioneers of protective, embracing and luxurious outerwear at the forefront of innovation and style. Discover essentials in jackets, clothing, shoes, bags and apparel from the Moncler Collection, Moncler Genius, Moncler Grenoble and Moncler Enfant.
Download the new Moncler app now and explore the collections, tap into special services and events, and discover our online exclusives.
With the new intuitive navigation and design, you can now shop our luxury ranges directly from your smartphone.
EXCLUSIVE OPPORTUNITIES
Access exclusive Moncler events. Enable notifications and stay up-to-date with the latest collections, special projects and news in Moncler’s world.
Stay connected. Never miss the best of Moncler.
BOUTIQUE LOCATOR
With our new mobile app, you can now find any boutiques around the world. Set the preferred physical store close to you, and book an appointment with one of our Client Advisors in store. You can also shop from anywhere by booking a virtual appointment with a Client Advisor.
Questions, doubts, feedback? Get in touch with us at help@store.moncler.com.
Show less
Moncler Official Store: FAQ
Is Moncler Official Store compatible with iPad devices?
No, Moncler Official Store doesn’t work on iPad devices.
Who is behind the development of the Moncler Official Store app?
The Moncler Official Store app was developed by Moncler S.p.A..
What’s the minimum iOS requirement for the Moncler Official Store app?
The app needs iOS 14.0 or later to function properly.
How does the Moncler Official Store app rank among users?
Users have given Moncler Official Store a so-so rating of 3.9 out of 5.
What’s the app category of Moncler Official Store?
The Main Genre Of The Moncler Official Store App Is Shopping.
What is the current version of Moncler Official Store?
9.2.1 is the latest released Moncler Official Store version.
When was the last update for Moncler Official Store released?
The last update for Moncler Official Store was on September 5, 2024.
When was Moncler Official Store introduced to the market?
Moncler Official Store was first released on February 6, 2023.
What is the age rating of Moncler Official Store?
This app is appropriate for all ages, with no offensive or inappropriate content.
What are the languages supported by Moncler Official Store?
Moncler Official Store is available in English, French, German and 2 more.
Is Moncler Official Store accessible through Apple Arcade's subscription model?
Unfortunately, Moncler Official Store is not on Apple Arcade.
Does Moncler Official Store allow for in-app purchases?
No, Moncler Official Store does not allow for in-app purchases.
Can I use Moncler Official Store with Apple Vision Pro?
No, you cannot use Moncler Official Store with Apple Vision Pro.
Does Moncler Official Store display any ads?
Yes, Moncler Official Store displays ads.
Screenshots of Moncler Official Store
