Keep canceled my order
I purchased a down jacket for my girl from Moncler,but keep canceled the order!ingirlsusanna
Developer Response
Hello, we are sorry to hear that you are facing difficulties with the Moncler app. In order to further investigate this, we kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details. We sincerely value our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler TeamCustomer Support
I bought Moncler sneakers, sweaters, multiple coats and jackets for my family this Christmas. I love the brand and the quality.
One pair of sneakers did not fit, so I sent it back for a refund. I was told it could not be returned because it did not have a QR code with it. The shoes were never taken out of the box and there was no QR code included.
Several calls to customer service were unhelpful. The employees were rude condescending and unwilling to help. I would continue to buy Moncler, but only from Saks or Nordstroms.
Do not buy direct or online!tomfinndmd
Developer Response
Hello, we apologize for the problems that you are experiencing. We kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details so we can further investigate this. We truly appreciate our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler Teambugs
Anytime I open the moncler app and go onto the me button it says log in and register LITTERALLY when I logged in hours ago. pls fix this, this app should not be like this.Bria Wright !
Developer Response
Hello, we are sorry to hear that you are facing difficulties with the Moncler app. In order to further investigate this, we kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details. We sincerely value our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler Teambugs
It’s not letting me add anything to my cart and it says “sorry this item cannot be added to your ordered please fix this ASAPDeveloper Response
Hello, we are sorry to hear that you are facing difficulties with the Moncler app. In order to further investigate this, we kindly invite you to contact us at https://www.moncler.com/link/action/ClientService-Contact providing more details. We sincerely value our customers' feedback as it gives us the opportunity to improve our services. Warmly, The Moncler TeamApple Pay
Nice option for Apple Pay. But am I the only one that isn’t able to use it ? Please fixwindiesbaker
