Leave a Review Firstleaf
App still not working. Developers cannot fix it.
Warning to the customers: There is a bug in the app the when swapping out more than one bottle of wine the app doesn’t save your choice. You then lose your opportunity to swap bottle and are stuck with wine you might not want. The developer cannot fix it. I can replicate the problem every time and have screenshots.
To the developer: it is hard for me to understand why you are unable to replicate the bug. It is easy to do. Feel free to contact me and I can do it for you or send you screenshots of the problem.
From the developer under my original review, same issue, they don’t seem to have the skill set to fix:
“Thank you for reporting this bug and we're sorry you had such a frustrating experience. We are working to replicate it, but have been unsuccessful in recreating the bug. Please reach out to our Wine Concierge and they will be happy to help you get wines that you will love in your box.”Show lessTMK Space Freak 101
Developer Response
Thank you for reporting this bug and we're sorry you had such a frustrating experience. We are working to replicate it, but have been unsuccessful in recreating the bug. Please reach out to our Wine Concierge and they will be happy to help you get wines that you will love in your box.Rating system
I really love the app and the wines so far are good, I just wish you guys did a star rating system instead of yes or no for the rating system. There are some wines I’m more middle ground on and don’t want to necessarily put no, but also don’t LOVE it.
Thanks,
Kathryn A.Ktanko
Developer Response
Thank you for taking the time to leave a review and give your feedback! We're always looking for new ways to improve the club. We'll give your suggestion to our team!Unable to pause shipments
If you are wanting to pause your delivery or cancel your subscription, good luck! Theres no way to do it on the app or the website. The only way is to change your credit card number. Companies like these shouldn’t even be on the iPhone App Store!sbyfjbgu
Developer Response
Hi there! We offer the option to pause or cancel your subscription on the "my account" page on our website. Just log in with your email and password to update your settings and account preferences. If you prefer, you can also reach out to us at service@firstleaf.com and we'll update your account as well.good wine not good shipping options
The wine looks good everything came packaged nice and neat. I am not a crazy hog wine drinker. I ordered a box for the deal and they want me at the end of the month get another box. i want to wait maybe 6 months until ordering again. seems like you dont have that option. i am going to contact support and see if that is possible.Show less616inthemix
Developer Response
We offer the option to set your account preferences to have shipments sent every 1, 2, or 3 months. If that's still too soon, you can always pause your shipments for up to 9 months. Just let us know at service@firstleaf.com and we can update your account ASAP!First timer
We’ll be receiving our second order soon. Learning a lot and enjoying it. Really like being able to rate each wine and looking forward to the next order.DMPickle
Developer Response
Thank you for the review. In our mission statement we say, "We exist to enhance the joy of wine exploration". It is so nice to read you are learning more about wine and that you selected us to be part of your journey.Great Value
This honestly does save a good amount of time and money on wines, it’s nice to explore the different types without having to worry about hating them or wasting money since they pick them based on your preferences.Cxssie
Developer Response
It is great to read you are enjoying being a member and that our selections are aligning with your preferences. Saving time is always nice and exploring new wines risk free (with our satisfaction guarantee) is even better! Thank you for your review.So Close
Spent some time putting my 34 wines into the “Cellar”. When you click on the wine it should take you to read about the wine’s profile and pairings. It doesn’t. Also, you should be able to see how many bottles of each wine is in your cellar. Finally, it would be really awesome if you could enter a good and then get wine pairing suggestions from your cellar wines.Show lessGStangle
Developer Response
Thank you so much for taking the time to review the app. These are some great suggestions, we'll be sure to give this feedback to our development team!Good app
This very much matches what can be found on the website but has a plus to tag wines to locate more easily. The only things I’m not seeing is the comments that went along with the ratings (this helps me identify specific ones I especially enjoyed and would look out for reordering) or the ability to include add ons in an upcoming order.Show lessCrochetowl
Developer Response
Thank you for your review and feedback. We are always open to suggestions and appreciate your taking the time to share. Although the comments aren't visible in the app, you can create "collections" to help you sort your wines into different categories. On the rating page, please click on the "+" which will allow you to create a category for easy sorting. You can also move favorites into "my cellar" to find them quicker. If you need further assistance, please reach out to service@firstleaf.comSimple and easy to find wine I'll enjoy!
Easily scan and find all my Firstleaf wines as well as other brands off the shelf at the grocery store! Simple to rate and update my Club Preferences as well. Love it!Kevin J - Colorado
I LOVE this app!🍷
This app is definitely a game-changer. It feels like it truly understands my taste preference and it has introduced me to delightful wines I wouldn’t have discovered otherwise. Thanks Firstleaf! 🍇Lulitimoteo
Developer Response
We are very happy to read you are enjoying your experience with the club. Thank you for sharing that we have aligned with your taste preferences and that you are enjoying discovering new wines. We are happy to be part of your wine journey! We try to make it easy for members to explore by taking some of the guesswork out of making selections.