Leave a Review JB Hi
response to messaging
is very slow and my send button greys out so i cant communicate.
then you get back and ehen i see it i still cant respond
i try telstra app and it is the same
issues take days to resolve
not goodMarsybarsy
Telstra & HB HiFi
I am trying to update my credit card on the app and cannot find anywhere to do it. It is very frustrating not being able to see all our Telstra services together. Also frustrating that Telstra cannot get their act together and issue ONE bill instead of multiple payments being required!JRJBtel
Unable to update Payment method
It is frustrating of trying update my credit card for payment numerous times. I even tried an existing card but no luck. Support tried to help but don’t understand or know the way around the App. Very disappointing.meow19
Convoluted
Nowhere to cancel my international calling pack
Went via Chat and the consultant could not help
Asked me to restart app and proceed from there
I re started app twice and still not able to amend plan!!!
Terrible service and app!o Ellinas
Telstra users only
Unless ya with Telstra it’s uselesschezza8524
App is easy to use
The support team is nice and responsiveKenny Tetsuya
No service and can’t add a service
After login, show I don’t have any service. The add a service button is not working. Useless app.s--12
Mr
Apps is decent but glitches and doesnt work with face id on iphoneMch1831
Disappointing and not much use
The app continually hangs/freezes. Doesn’t contain much useful information or features. Telstra app was better.Sandra3mac
Worst Application developed by such a big firm
services doesn’t show up and there’s nothing in it. Spoke with customer care and only ticket has been created but there’s no resolution.Hey Mithun