JB Hi User Reviews

Top reviews

Leave a Review JB Hi
  • Scam

    Don’t sign up with JB they are pieces of faecal matter
  • 100% useless

    “Something went wrong” is all you get from this App.
    Don’t waste your time seeking tech support, there isn’t any.
    Just shop online and when they ask for your feedback regarding your shopping experience, tell them their App was 100% useless.
  • Changing provider

    Was concerned I would need extra data while away at work so purchased a data only sim month to month. My existing plan had a week an a half to run. The data plan was for a month. When the existing auto paid and data renewed the data plan also paid again two weeks early. Hillarys/Whitfords JBHIFI🔥,been with JBs since 2014 , these Whitford boofheads are just deceitful.
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  • Can’t sign in.

    I attempt to sign in however it’s not letting me create account, rename account, or recover account. Attempt to use the “contact us” feature to ask and the only item the service can give any help on is their Telstra service providers. I use the same phone number, name, etc every time but it claims that my name doesn’t exist. I receive digital receipts that save to the same account I use every time. Just a messy app
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  • CrapApp

    Apparently my plan Telstra plan is now managed by JB hi-fi. First step is to get the app. The app does not load at all. Staff have not been hugely helpful at the store as they seem to unsure of the changes. Very disappointing.
  • No bill provided by JB Hi Fi

    No bill provided by JB Hi Fi, not even a digital version.
  • Very buggy

    Every time I open the app the box displaying my mobile number reloads about 10 times before settling. This also happens when hitting the payments page. Right now I need to pay a bill due to an expired card and it won’t load anything and says it can’t load my service.
  • Sign in

    It won’t let me sign it. What can I do?
  • Backwards Step

    The app is terrible. Provides no actual contract information, sends you to a generic document. You can no longer see your contract start date nor payout details.
  • So frustrating!!

    Every time I go to login, my password doesn’t work, even after I confirm it from using the website. Then when I try to recover my password it doesn’t send! I tried this many times even a different account but nothing works!