Useless
The app is useless in that it’s not up to date on balance of account, there’s no transaction listings as on the website so I don’t know if money I’ve paid has been deducted or not. While it lists my usage I want to know what’s owing and if I have to sign in o the website to find this out why do I need the app? For example, the app said I was overdue an amount from my last bill so I panicked and paid it, only to sign into the website this morning and I’m actually in credit! And by more than I paid last night that was “overdue”! Get the info right on the app or I won’t use it to check my bills anymore because that info isn’t there! Waste of my time.
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Response from developer
Thanks for the feedback - sorry to hear you didn't have a great experience. We're working to improve the presentation of usage information within the app and transparency around your bills, so I hope you'll give it another try down the line. In the meantime, if there's anything we can assist with, please let us know over at https://www.agl.com.au/appfeedback
