Leave a Review Service Victoria
NDIS worker screening check
I applied and paid for the NDIS WSC in November last year. I canceled this soon after and eventually received a full refund. I now want to apply again as I have been offered work with an NDIS provider, but my Service Victoria app still says pending for the original application. I need this removed so I can apply again, so I can work. I have been told I can apply ‘manually’ (30 page document) and may take 2 months to process!! Surely there is something you can do to make this easier? Can my original NDIS WSC application be removed so I can get on? I’ve had no other issues with the app.Show lessDeveloper Response
Hi Elfin Q, thanks for your feedback and sorry to hear your experience wasn’t positive. We’d like to help you with your NDIS Worker Screening Check. To keep your details secure, please send us a message, with a contact phone number, through our website service.vic.gov.au/message. A member of our customer service team will be in touch.Poor quality app
Created an account and deleted it within a few minutes! No multi factor authentication or passkeys, despite storing so much sensitive information about an individual! Trying to get anything done was super annoying, everything leads to in app browsing! Whats the point then, why not use the website?! Also trying to add my existing AV membership was chaos, kept taking me to a page to buy membership while all I wanted was to link an existing membership! Service needs to be more streamlined and in app processing! Needs better security, given the sensitivity of the data stored!Show lessDeveloper Response
Hi iukswati, sorry to hear our app is not working how you would like it to. We’d like to help you fix it. To keep your details secure, please send us a message, with a contact phone number, through our website service.vic.gov.au/message. A member of our customer service team will be in touch.No digital drivers license still????
Come on, is Victoria wanting to be the last state to implement this?