Leave a Review My Telstra
Doesn’t Work
I can sign in but it won’t find my accounts. At the Telstra store they had me create a new email and login with that one and it still didn’t work. Even the basic functionality isn’t there. The only way to find out how much data I’m using is to call them and sit on hold. Absolute joke.Developer Response
Hi there, thank you for taking the time to reach out. We're here to help! If you have already tried reinstalling the app, and logging out and back in, please get in touch with our team via tel.st/MyTfeedback We will look into this for you. Thanks, HanSend Help
Try to recharge my Telstra but for some reason I don’t get the GB I payed for, but the app has no issue taking my money without providing the service 😤.Developer Response
Hi there, sorry to hear that you are having difficulties with your last recharge. We're here to help! So that we can assist, head to the ‘Get help’ tab and select the messaging icon on the bottom right corner of the screen. Thanks, HanPoor quality
Hard to navigate. Missing information. Wrong information. Bad appDeveloper Response
Hi there, sorry to hear that you've had a frustrating experience. Please send the details via tel.st/MyTfeedback and we will pass through your feedback on your experience, to the right team. Thanks, Han