Live Reviews:
My Optus

My Optus

Made for you

⭐️4.5 / 5
Rating
🙌1.1K
Ratings
📼9 scs
Content
📦~ in 2 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of My Optus

10.10

June 18, 2024

We’ve updated the app to bring you more meaningful experiences every day: • ScamWise updated with FAQs to better assist customers • You can now activate a prepaid plan with AutoRecharge enabled • UI and accessibility improvements.
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10.9

May 24, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Improvements to the iPad experience. * Improved the appearance of the widget. * Updates making activation of Prepaid plan with AutoRecharge easier. * Bug fixes and accessibility improvements.
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10.8

May 1, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Introducing Optus Network Trial with My Optus app * Notification Centre now available from all main screens * Bug fixes and accessibility improvements.
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10.7

April 17, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Notification Centre image update * Modem Guides improvements * Bug fixes and accessibility improvements.
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10.6

March 26, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Quickly diagnose your WiFi internet with updated Modem Guides and nbn™ Assist. * Optus ScamWise and eSIM Activation screen design improvements. * Accessibility improvements and bug fixes.
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10.5

March 11, 2024

We’ve focused this update on technical improvements to bring you more meaningful experiences every day: * API updates to help improve performance. * Accessibility improvements, technical updates and bug fixes.
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10.4

February 27, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Optus Pulse map updated to show mobile towers near you when connected to WiFi * Digital ID by Mastercard in Prepaid SIM Activation journey for physical and eSIM * Accessibility improvements, technical updates and bug fixes.
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10.3

February 9, 2024

We’ve focused this update on technical improvements to bring you more meaningful experiences every day: * Bug fixes to improve login experience for some impacted customers. * Technical and accessibility updates for Digital ID by Mastercard experience. * Accessibility improvements across multiple screens for a more inclusive experience. * Technical updates and bug fixes.
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10.2

January 23, 2024

We’ve updated the app to bring you more meaningful experiences every day: * Improvements to My cases screen * Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus * Accessibility improvements, technical updates and bug fixes.
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10.1

December 15, 2023

We’ve updated the app to bring you more meaningful experiences every day: * Introducing ScamWise, a new feature to help you Report, view and share SMS scams with Optus * Improved SubHub experience, now featuring curated articles and content from all your favourite subscriptions * Shop in app updated with more personalised offers * Improved eSIM Activation, Transfer and Restore experience  * Accessibility improvements, technical updates and bug fixes.
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Price History of My Optus

Description of My Optus

The My Optus App is the easiest way for customers to manage all of their services, experience the Optus Living Network and get support when you need it. * Take control of your connection
 View your network performance, pause your internet, up your data for a day, or turbocharge your home internet speed and more with just a couple of taps  * SubHub 
View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience 
Making it even easier to shop and buy with us * Messaging
 Access 24/7 support at your fingertips * Payments made easier 
Make fast, secure and easy payments * Not an Optus customer?
 You can still download My Optus App to experience the Optus network and shop our latest deals  Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
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My Optus: FAQ

Is My Optus compatible with iPad devices?

Yes, My Optus can be used on an iPad.
Optus Mobile is the developer of the app.
My Optus currently supports iOS 14.0 or later.
My Optus has an excellent rating of 4.5 out of 5.
The Primary Genre Of The My Optus App Is Utilities.
The current version of the My Optus app is 10.10.
The most recent update for My Optus was released on July 3, 2024.
The release date of the app was on February 6, 2023.
Suitable for children aged 4 and up, contains no objectionable material.
You can use the My Optus app in English.
No, My Optus is not available on Apple Arcade.
No, My Optus does not offer in-app purchases.
No, My Optus does not support compatibility with Apple Vision Pro.

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Screenshots of My Optus

iphone
ipad

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Reviews of My Optus

  • Scam

    Canceled 2 years ago. Just got an email stating my plan will cancel tomorrow. Most likely not getting any of my money back. Do not use.

    Developer Response

    Hey Bargonos, it is not good to hear about this matter and we'd like to ensure all your concerns have been addressed. Please contact our Social Media Care Team by one of the methods listed here →https://help.optus.com.au/3Hat4jn and they can review this for you. -Tigs
  • Rubbish

    This app just doesn’t work.
    Every time I launch it, I get an error message saying try again later - this is ridiculous

    Developer Response

    Hi Parko, sorry to hear you are having trouble with the app. Please try uninstalling it, checking your phone for a system update and then reinstalling the app. If you are still seeing an error, please send a screenshot to our Social Media Care Team on Facebook (Optus Help) or Twitter (@Optus_Help) so we can get this fixed up for you - Mary
  • Bugs

    First of all, how can a phone operator app be over 300mb??
    When on a chat with support, every time you get out the app, the chat closes and you’re brought back to the starting screen. Annoying and time wasting.

    Developer Response

    Hi there, thanks for taking the time to leave a review. We are sorry to hear about the poor experience you have had with the MOA and would like to investigate further. Please contact our Social Media Care Team via our Facebook (Optus Help) or Twitter (@optus_help) pages with some more details, so we can assist. -Talia