Met Opera User Reviews

Met Opera

Metropolitan Opera Association, Inc.

Entertainment

Reviews Summary

Positive highlights

🚀

This app hasEfficient system for rush tickets

👍

This app hasWell-designed and easy to use

💡

This app hasConvenient way to enter lotteries and buy tickets

Negative highlights

🐛

This app hasDoesn't recognize existing user accounts

🐛

This app hasLogin issues with different account types

🔍

This app hasComplicated way to find season information

Top reviews

Most RecentHighest RatedLowest Rated

Rush tickets in the app

A very efficient system for Rush lottery tickets and discounted tickets. Much appreciated.

3387491

5 days ago

Well designed app!

Love how easy and efficient the Met Opera app is!

Vdella

2 months ago

Over complicated way to find what’s on for the season

Please just have an alphabetical list somewhere on the app!!!

Grumpy app patron

2 months ago

Do Better Met

I’m a Met Member-the app doesn’t recognize me as a member. So had to wait take advantage of 20% off first app purchase. Already have my series for next season but wanted one more opera. Now I can’t purchase tickets through the app-keeps saying unknown error. Tried logging out and back in.
Will not wait on terminal hold for customer service-average is over 30 mins.
If The Met wants to keep seats filled they need to do better.

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swdut

5 months ago

Response from developer

Thank you so much for your feedback, and we're so sorry to hear you had issues accessing priority tickets. We're working hard to improve the app, and adding more details to the My Account section and priority ticket access are top priorities. We appreciate your patience as we continue to develop and improve the app.

Does not sync with account

I was happy to see the Met finally made a ticketing app. I went to log in and my exiting account was recognized. But none of my tickets for upcoming shows are recognized by the app. My subscription tickets are all on the website, but not in the app. Hopefully they will fix this in the future, but for now the app is useless for me to check on my seats and dates of upcoming shows.

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BP1558

5 months ago

Response from developer

Thank you so much for your feedback, and please know that we're currently working on resolving this issue. We're hoping to add ticket history to the app sometime this fall, so you'll be able to access all of your tickets in one place, no matter where you log in to your Met account. Check back for updates!

Can’t log in with my MET ID

Unable to use the App because as a long-standing MET subscriber my ID is a number not an email address though the ID number has an email address associated with it. This App won’t let me login with the ID number. When I try to login with the email address it wants a password that doesn’t exist since my Account’s password is connected to the ID number not the email address. If I try to do a new registration with the email address, it tells me an account already exists that is tied to that email address. Didn’t have this problem with my MET Opera on Demand App that allows me to log in with my ID number just like the MET opera website does.

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Colgateplace

6 months ago

Response from developer

We're so sorry to hear you had issues logging into the app. Unfortunately, an email address is required to log into the app, and we know this can be frustrating for existing accounts like yours. We'd be happy to assist you over the phone to resolve the issue and make sure you can log in to all of our systems. Please call our Customer Care team at 212.362.6000 for assistance. We appreciate your feedback and your patience as we improve the app!

Can’t log in

The app doesn’t allow me to log in with existing (web) user credentials. It forces you to register a new account even though it says “login or register”.

Vivian Tian

7 months ago

Response from developer

We're so sorry to hear you had issues logging into the app. We'd be happy to assist you over the phone to resolve the issue and make sure you can log in to the app. Please call our Customer Care team at 212.362.6000 for assistance. We appreciate your feedback and your patience as we improve the app!

Amazing app!

So glad that the Met Opera has created N app! So much easier to enter into a lottery for Rush tickets and just attend the Opera more often. Bravo Met Opera!!

Yntyntynt

7 months ago

The Met easier than ever

As a longtime opera fan, I’m glad that the Met has made it even easier to get tickets for their great productions! Plus, it’s so easy to use. Will definitely be entering lots of lotteries to try and get super discounted rush tickets.

SorryGuys53

8 months ago

Finally!

It’s great to be able to buy tickets and enter rush lotteries all in the palm of my hand. It’s a very intuitive interface and everything is easy to find.

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