Too many issue
1st you cannot watch replays on iPad without watching entire video. Not compatible for iPad cause it will not allow me to fast forward to certain breaks.
2nd when trying to watch replays and a live goes for a long period time, it won’t show the entirety of the video. Sometimes the last 4 hours of the break. Support claims issue will be resolved but it never gets resolved.
When someone misses a break and can’t watch the replay. Then the purchaser has to trust the breaker will send the cards won in the break. There is an abundance of dishonesty in this industry. Transparency should be the most important part of this app and fanatics has failed.
2nd when trying to watch replays and a live goes for a long period time, it won’t show the entirety of the video. Sometimes the last 4 hours of the break. Support claims issue will be resolved but it never gets resolved.
When someone misses a break and can’t watch the replay. Then the purchaser has to trust the breaker will send the cards won in the break. There is an abundance of dishonesty in this industry. Transparency should be the most important part of this app and fanatics has failed.
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Buggy app missing key features
It’s hard to believe that this app has 4.8 stars… main annoying things about it: the app is constantly trying to bring you back to the screen that shows how many credited dollars are in your fanatics account? The app is constantly switching me back to the billing tab, any time I leave the app or open Notification Center or anything, it’ll snap back to the billing tab, almost like they’re trying to encourage me to spend the promo dollars ASAP. But this persists even when my wallet balance is zero?? Another very annoying thing and this surprising: why on earth would there not be a tab or a page that displays only the upcoming shows that I have a paid slot in. It’s hard to believe in the app that I can’t go from ‘my orders’ directly to the show link that I have a paid slot in. This app is awful. Once my promo dollars run out, I’ll delete it simply because of how annoying it is to manage this app. Lastly, when sellers or breakers send me links within the app to shows ON YOUR APP, that link should open within the same app, or at least present an option within safari to reopen that link back inside of the app.
So many bugs. This app needs help. People must be blindly rating it before they even use it.
So many bugs. This app needs help. People must be blindly rating it before they even use it.
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Crooks
I bought into a break with pizza pulls. I spend over $500 on the break. While I was watching the breaker seemed to be very upset about the prices and how long it was taking for the break to fill. He ended up running the break unrecorded. He literally went offline to run the break . They stole my money. I reached out to fanatics and they can see clearly what happened. They told me it would be fixed within 24 hours. Well….it was never fixed and they refused to refund me. The support was absolutely terrible. It told me everything “they don’t care about the buyer” only thing that matters is the seller. It was the worst support ever and it makes it even worse with the amount of money I spend. If you ever have a problem don’t expect them to do the right thing. They have 0 integrity
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Modern Snake Oil Salesmen
Save your money. This is just another form of gambling. And they take forever to ship. While this can be a reasonable way to get a shot at some rare cards if you pick the right price point and don’t keep chasing, these guys will absolutely HOUND people to buy expensive spots in breaks, serials, etc. and hype up all the supposed possibilities, even if you’ve already bought into a break. The reality is, sometimes you’ll get absolutely nothing. Most of the time, you’ll wildly overpay for a handful of basic cards. And even if you do get a hit, the actual value will be very minimal compared to all the noise and the hype. Don’t get caught up in the herd mentality. Stay grounded in reality.
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“An unknown error has occurred”
Half of the time, I’m not able to start the app from some kind of crash/error that always pops up stating that “an unknown error has occurred” at times, I think maybe the app just needs me to update, but there’s never an update available whenever I check. The other thing is, I can’t understand why you can’t scroll from stream to stream vs minimizing every stream and clicking to a new stream? Not very impressed after over a year since the launch.
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App Needs Work
There are many times where the app will glitch when trying to bid on a product and the bids don’t process, so you can’t win. It’s also hard to navigate the page channels and view live versus recent streams. It needs to be more user friendly like twitch. There’s also the issue that the breaks on this app generally cost 1.5-2x what it costs to buy in on Instagram breaks. Overall, it just seems Michael Rubin is money hungry and doesn’t care what the consumers want. Hobby and blaster boxes used to be much cheaper and produce better quality than what they do now.
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I’m not feeling it here
First of all—they said I’d get $25 bonus for entering my payment info, but I never received it-despite emailing them twice.
Then made my first buy into a break with Dave and Adam— heard nothing after they subtracted my account—I contacted the seller and they said it must’ve been a glitch and that they were looking into it. I contacted the app makers too and told them what was the problem—it’s been radio silence since then.
The makers of this app are goof balls— not professional people—goof balls.
Clean it up gentlemen.
Then made my first buy into a break with Dave and Adam— heard nothing after they subtracted my account—I contacted the seller and they said it must’ve been a glitch and that they were looking into it. I contacted the app makers too and told them what was the problem—it’s been radio silence since then.
The makers of this app are goof balls— not professional people—goof balls.
Clean it up gentlemen.
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Please optimize for performance
It looks like you are currently using a monolith API structure that loads all available streams at once. This is very heavy for devices and causes my phone to over heat. It also uses a TON of data. My computer is downloading 300kbps from your site regardless if I am actually watching a stream or not. As your platform grows, this will not scale well. Please focus on using RESTful APIs and microservices so that I don’t keep wasting data when using your app.
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Pretty bad for pokemon
Basically no pokemon, why would PSA give their subscribers credit towards this app. I have $120 credit from PSA that I just can’t use because there are hardly any pokemon breakers on the app, and the ones that are there charge far above market price per pack, even with the time they put in and resources they use to do it, a 2023 pokemon booster pack is not 50 dollars. From a pokemon point of view this app is a 1 star, however I am giving it a 2 star because this app is not solely a pokemon app and others could make use of the sports products on the app
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Difficult to navigate
I can’t seem to find a search bar (if there even is one) to look up a certain breaker/streamer. Seems they just cater to whoever is making them the most money or some weird algorithm. App does not feel user friendly. I know it’s still new but just look at whatnot or drip. Those platforms are much easier to navigate. I only joined because I have a $60 free credit otherwise I never would have signed up. Once they work out the kinks and most flaws I’ll try and jump back in.
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