Confusing instructions on confirmation sheet.
We were confused as to how to access our tickets on my phone, as my confirmation sheet said to access them in the NEW HTC mobile app. When we went there, those letters didn’t pull up Hale theater. We finally typed in “Hale theater” and were able to load the app.Can’t download tickets
App doesn’t allow for downloading tickets to your phone or adding to Apple Wallet.Never lose another ticket
My husband was forever searching for the correct email. Sometimes he found the tickets, sometimes we had to go get them from the box office.